Gwen Mays

**** ***** **.

Springfield, IL *****

217-***-****

abkc3r@r.postjobfree.com

To find a job that will utilize my experience and promote growth within

the work place.

Skills:

Able to perform multiple tasks at one time

Able to keep confidential information within the workplace

Proficient in Microsoft Word, Excel, Windows XP, AS400 and Powerpoint,

Type 45 wpm (Hippa Regulated) Ability to work well among others

Experiences:

Manpower/Varies agencies Telephone Operator - 2002-2009 responsible

for:

. a live team of professionals to handle incoming calls

. call forwarding staff with Caller ID

. call announcing and screening

. toll-free, local, and international phone/fax numbers for business

. appointment scheduling

. order taking

. outbound customer service or sales calls

. caller tracking and information logging

. voicemail over the phone and via email

. fax to email

. real time usage report and call history

Jessie Rogers Daycare- Springfield, IL 1/87-4/2002 Teachers Aid

. watched children while their parents were at work

. helped with school work

. helped students with varies curriculums

. fed children meals while imposing basic manners

Memorial Medical Center 1983-1987 Dietary Aide

. discuss the dietary needs of patients with health care team members

. interview patients to discuss food preferences

. assisted in the planning of menus for patients

. made sure food was hygienically and correctly prepared and

attractively presented

. maintained diet records

. developed nutrition care plan in consultation with dietitians

. assisted in the training of staff involved in the preparation and

serving of meals for patients with particular diets

. Used computers for data entry and retrieval.

Education:

Western International University Phoenix, AZ

Associate degree in computer programmer

Computech Vocational School - Certificate - Computers and

office management

Lanphier High School - Diploma- General Studies

REFERENCES AVAILABLE UPON REQUEST

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