Human Resources Life Insurance

Megan L. White

**** *. ******* **** #** ? Boise, Idaho 83706 ? 208-***-**** ?

abkc16@r.postjobfree.com

o Dedicated HR Professional with over 15 years experience managing a

full spectrum of human resources programs, services and functions

distinguished by commended performance and proven results. An

effective communicator at all levels within an organization.

o Extensive background in HR Generalist affairs, including experience in

employee recruitment and retention, staff development, conflict

resolution, benefits and compensation, HR records management, HR

policies development and legal compliance.

o Demonstrated success in negotiating win-win compromises, developing

team building programs, and writing personnel manuals, corporate

policies, job descriptions and management reports.

HR SKILLS

? Staff Recruitment & Retention ? Orientation & On-Boarding ? Legal

Issues & Compliance

? Employee Relations ? Training & Development ? Alternative

Dispute Resolution

? Performance & Comp. Mgmt ? Benefit Administration ? Morale/Team

Building

? HRIS Technologies ? HR Policies & Procedures ? Safety/OSHA/WC

Mgmt

? Organizational Development ? Payroll Processing ? Budget

Development &

Presentation

PROFESSIONAL EXPERIENCE

Heista Holdings, LLC - Oklahoma City, OK.

Restaurant Holding Company- Garfield's Pub& Grill, Garcia's Mexican

Restaurant, Pepperoni Grill.

HR Manager, 2009 to 2010

Responsible for post bankruptcy reorganization of HR department,

established on-boarding processes and developed training tools for 42

nationwide locations & 1800 employees. Researched, selected & implemented

the company's group health, dental, 401(k) and life insurance plans,

orchestrated open enrollment overcoming the challenge of teaching team

members in high volume, on the go environments. Managed all benefit plans

& policies. Documented all personnel files, OSHA logs & postings,

incident reports & WC claims. Verified & reconciled monthly premium

statements. Provided daily leadership to a staff of three.

Key results:

o Conducted company-wide operations, human resources, benefit & safety

training to increase awareness &follow through.

o Served as internal business consultant to store management in ensuring

100% compliance with operational policies & regulatory guidelines.

o Developed and facilitate legal training for managers & supervisors on

the intricacies of FMLA, EEOC, sexual harassment, workers'

compensation, ADA & privacy issues.

o Counseled managers on completing accurate, timely documentation &

reports.

o Ensured fair and consistent application of EEO/Affirmative Action

policies, practices, &procedures in accordance with company, federal,

& state regulations.

o Managed worker's compensation claims, & plan, unemployment claims,

bonds & licensing, property insurance & liability plans.

o Formulated recommendations on company salary structure, organization

structure, salary increases, FLSA exemptions, & job revisions.

o Maximized revenues through efficient staffing, labor cost controls,&

promotions. Annual cost savings of $250k.

Idaho Youth Ranch - Boise, ID

Non Profit Organization assisting At-Risk-Youth. www.youthranch.org

HR Specialist, 2006 to 2009

Created a first time human resources & benefits infrastructure, starting

from the ground up to transition of existing team members to new plans,

established on-boarding processes and developed training tools for 26

locations and 384+ employees' state wide. Documented & maintained all

personnel files.

Key results:

o Reworked new-hire orientation program to include HR information and

company resources.

o Assisted with the creation and implementation of an employee

recognition program where none existed before.

o Brought worker's compensation program into full compliance thus

reducing company-wide injury reporting.

o Reduced benefit costs annually through meticulous recordkeeping and

auditing by ensuring that company did not pay for benefits for which

employees were ineligible.

o Directed and provided for HR administration, training, development,

and coaching management on variety of issues to improve employee

relations, retention, and performance.

o Managed health, dental, life and supplemental insurance accounts and

contracts.

o Managed worker's compensation claims, worker's compensation plan,

unemployment claims and liability plans.

o Managed & administered 403(b) retirement plan.

o Formulated recommendations on company salary structure, organization

structure, salary increases, FLSA exemptions, and job revisions.

o Successfully filled several business and program positions with high-

quality candidates. (Sourced applicants, interviewed/evaluated

candidates, and provided hiring support to managers.)

Colliers International - Boise, ID

Commercial Real Estate & Development Company. www.colliersinternational.com

Contract & Lease Administrator, 2005 to 2006

Managed all lease contracts for newly developed BODO property in Boise,

Idaho. Reconciled monthly billing statements. Provided legal support to

legal department and provided support to executive management on lease

negotiations, contracts and various legal issues with properties.

Key Results:

o Worked with BODO property managers on contracts with the City of

Boise, fire departments & various other entities for building codes,

etc.

o Worked with property managers to collect $122,000 worth of past due

rents successfully.

United Heritage Life Insurance - Boise, ID

Life Insurance & Disability Company. www.unitedheritage.com

Group Administration, 2002 to 2004

Managed all life, short & long term disability plans. Processed claims

with Hartford life for life claims, short and long term disability. Wrote

summary plan documents, processed death claims, set up new groups for

billing system.

Key Results:

o Developed new process for new group billing plans. Wrote detailed

summary plan documents for new groups.

o Collaborated with marketing department on development of training

materials for new groups.

Albertsons Corporate Office - Boise, ID

National Retail Grocer www.albertsons.com

Benefits Specialist/ FMLA Coordinator/ Union Benefits Specialist, 1999-2001

Managed all FMLA leaves for all employees of the organization.

Coordinated and processed health benefits, leaves of absences (STD, LTD,

FMLA), worker's compensation and various leave plans for Union

associates.

Key Results:

o Developed first ever FMLA process for Jewel/Osco/American Stores HR

managers and associates.

o Worked in collaboration with union representatives to administer

timely benefits administration.

o Administered re-qualification process for Union associates for

benefits.

o Trained all managers, assistant managers on FMLA processes,

procedures, legal requirements, etc.

o Developed worker's compensation process for all associates.

Merry Go Round Enterprises. - Joppa, MD (company no longer in business)

Retail Men's & Women's Clothing Chain

District Human Resources Manager, 1989 to 1998

Managed seven western state stores. Administered a broad range of HR &

accounting functions including payroll (200+ employees), A/P, A/R,

benefits/401(k) plan enrollment, personnel file mgmt, employee

screening/hiring/orientation.

Key Results:

o Processed all new hire, benefits, leave, termination and payroll

paperwork, ensuring 100% compliance with various laws and regulatory

mandates and serving as primary contact person answering

management/staff questions on same.

o Jointly designed and administer company's first HRMS system that

provided a single-source, employee-information database used

extensively by HR department and senior executives.

o Structured and implemented programs and policies in the areas of

safety training benefit packages, incentives and new-employee

orientation. Created "Playbooks" for hourly employees for training

purposes (visual SOP's).

o Fostered a teamwork/open-door environment conducive to positive

dialogue across the organization. Personal efforts were cited as the

driving force behind region's employee-retention rate of 89% within an

industry where high turnover is the norm.

o Brought worker's compensation program into full compliance.

Instituted preferred providers list and trained managers and

associates on procedures to follow in case of injury.

o Rewrote employee manual covering issues including disciplinary

procedures, corrective counseling, code of conduct and benefit

administration.

o Revised job descriptions across all levels. "Shadowed" and

interviewed employees to construct an accurate picture of the duties

and skills required for each position.

o Implemented and managed Succession Planning Initiative which resulted

in identified talent for leadership roles within our organization.

o Oversaw and administered performance management process for entire

workforce (MBO & PMP).

o Partnered with management to administer compensation based on

objectives.

EDUCATION & CERTIFICATIONS

Park University - Mountain Home, Idaho

Bachelor of Science (BS) in Human Resources Management, In Progress (81

credits completed), Graduation date of May 2011. (All classes taken online)

SHRM Member/HRATV Member

PHR Certification-pending (sitting for exam June 2010)

30-Hour OSHA Certification

HIPAA Certification - 2009

OF NOTE

? HRIS & Payroll Applications (PeopleSoft, Brassring, ADP,ABRA, Kronos,

Microsoft Dynamics- Great Plains, Navigator/Navision, Vista/PDS, QTS,

Taleo), Crystal Reports

? MS Office (Word, Excel, PowerPoint, Access, Outlook), Publisher

? Accounting Applications (Lawson, Yardi), AS400 Systems, Quick Books, A/R,

A/P.

? Safety Applications (STARS - Injury/WC Tracking system)

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