Monique Vanden Heuvel
*** **** ** ****** ~ Sioux Falls, SD 57105 ~ 605-***-**** ~ abkc0b@r.postjobfree.com
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CAREER FOCUS
A position in Human Resources/Payroll or Accounting.
AREAS OF EXPERTISE
Employee Relations~Organizational Development~Benefits~Past & Present Business Owner~Training~Staffing
Requirements~HR Policy~HIPPA~Recruitment~Team Building~Billing~Payroll~Accounts Payable & Receivable
PROFESSIONAL EXPERIENCE
Total Card, Inc, Sioux Falls, SD
02/2009-Present
Payroll Coordinator
Total Card, Inc. is a leading service provider of processing and call center support services.
• Processed payroll for multiple states, garnishments, FICA, withholding, unemployment, quarterly’s, W 2’s,
monthly recons of benefits and payroll along with cash accounts, P&L’s and balance sheets
• Cross trained to help in the Accounting, Settlement & Accounts Payable departments
• Daily Wires & ACH transfers
Canfield Business Interiors/ Commercial Audio & Video/PODS, Sioux Falls, SD
8/2006 12/2008
Accounting
Hired as accounting support at CAVI was later promoted to the Accounting Department at CBI.
The companies are owned by the same person. CBI, CAVI & PODS are responsible for
commercial audio & video programming, commercial workspace planning & furniture
installation, commercial and residential storage and moving needs in the PODS area.
• Processed payroll, billing & invoicing, accounts payable & receivable, sales tax, timecards, set up new vendors,
cash receipts, purchase orders, processed collectable efficiency sheets & commission sales, bank reconciliation,
background checks.
• Answered telephone, filing, new customer account set ups, equipment repairs, service phone calls, receiving of
product in warehouse, ups shipping, cancellation of customer accounts & follow ups, collection calls to vendors
& customers
• Sat on the Values Committee
Universal Pediatric Services, Sioux Falls, SD
12/2005 to 6/2006
Office Manager
• Answered telephone, initial paperwork or new hires and upkeep of current employee files for state audits, weekly
timesheets of nurses, scheduling of nurses, on call once a month, worked with several different families in SD,
ND & MN
Waterford at All saints, Sioux Falls, SD
11/2002 to 12/2005
Human Resources/Supervisor/Administrative Assistant
Hired as a front desk receptionist and was quickly promoted. Waterford is a retirement
community servicing the needs of older adults with independent, assisted and dementia units.
• Answered telephones, screened employees & visitors, monitored 9 video cameras, monitored call lights &
Avalon alerts for residents, coordinated bus schedules, & set up appointments for residents, maintained employee
and resident lists.
• Extensive knowledge of HIPPA rules, interviewing & hiring of potential employees, initial paperwork,
background checks, separation agreements, COBRA paperwork, benefits, FMLA paperwork, verification of
hours worked, firing of employees, workmen’s compensation paperwork, write ups, orientation of employees,
unemployment.
• Supervised nine employee’s who worked in the operations department, helped cover the front desk, drove the
WAAS vehicles, held monthly training for operations department, on call 365/24 hours a day.
• Helped other departments with paperwork including budgets, employee issues & disciplinary problems,
paychecks & billing.
EDUCATION/SPECIALIZED TRAINING/COMPUTER SKILLS
Associate of Applied Science in Business National College, Sioux Falls
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Orientation for New Independent Living Personnel I – Univ. of Northern Colorado
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Business Communication Class, Lotus Class, Fred Pryor Seminar on Grammar Usage, Marketing Workshop,
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SILC Training, SD Listening Session, Social Security and Social Security Disability Workshop, Americans
with Disabilities Act Workshop, Drug & Alcohol Supervisor Training,Dug & Alcohol Supervisor Training –
DOT Certification, Employee Retention, Background & Reference Checks, Competing for the Best Employees
workshops, Spader Business Management Workshop – DISCovering Self & Others
Principals of Accounting 1, Principals of Accounting 2, Payroll Accounting, Financial Management
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Income Tax – Southeast Technical Institute
Quickbooks – Basic & Intermediate Classes
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Proficient in Windows 95, 98, XP & Vista, Microsoft Work, Works, Publisher, Powerpoint, Excel, Access, ACT,
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Quickbooks, DSI, IQ & Team Design.
I have been bonded by the FBI twice and I am a notary.
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Member of the Siouxland Chapter of the APA.
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AWARDS RECEIVED/PAST VOLUNTEER ACTIVITES
New Scouter of the Year and Award of Merit – Boy Scout Organization
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Girl Scout Hilltop Organizer included 50 individual troops. I was an organizer for Anne Sullivan Elementary
and Whittier Middle School.
Girl Scout Cookie Chairperson delivery of cookies, paperwork and money
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Cubmaster, Treasurer, Awards Chair, and Newsletter Person for Cub Scouts Pack 160
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Ran for School Board
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