Customer Service Manager

JAMES R. ALLES

**** **** ***.

New Albany, IN *7150

Home: 812-***-****

Cell: 812-***-****

E-mail: ********@*****.***

Dedicated, achievement-driven professional

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PROFESSIONAL EXPERIENCE

Jewish Hospital & St. Mary's Healthcare

Louisville, KY

HR Intern, Orientation Coordinator

September 2009 - May 2010

. Welcome and accommodate new employees to the organization

. Manage paperwork and materials for new employee orientation

sessions

. Develop an understanding of the day to day operations of a Hospital

. Assist in the design and presentation of training curriculum for

over 8,000 employees

EDUCATION

Indiana University 2010

Bachelor of Arts Degree

History, German Minor

Cumulative GPA: 3.0

WORK HISTORY

RT Solutions Inc.

Floyds Knobs, IN

Cleaner, Manager

January, 2007 - Present

. Provide outstanding customer service

. Manage two commercial accounts

. Manage billing for facilities

. Lock and secure facilities

The Finish Line

Clarksville, IN

Retail Sales Associate

December 2006 - November 2009

. Provide outstanding customer service.

. Assist customers with selection of merchandise

. Manage incoming shipments and inventory

SUMMARY OF STRENGTHS

. Proficient in Microsoft Office

. Project management experience

. Experience working in a professional environment.

. Effective in stressful situations

. Respectful and able to work well with others

. Dedicated, creative, and passionate about tasks

. Excellent communication skills

. Experience speaking publicly

ACTIVITIES AND AWARDS

Treasurer of the Indiana University Southeast History

Club

2008 Indiana University Southeast Outstanding Student Award in

German

REFERENCES

Available upon request

Contact this candidate