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Customer Service Manager

Location:
West Jordan, UT, 84084
Posted:
October 04, 2010

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Resume:

Charleen (Charly) Bennion

**** *. ************ *****

West Jordan, UT 84084

801-***-****

Career Summary

. 14 years experience as an Administrative Coordinator and Accountant

. Strong Customer Service background

. Proven ability to analyze and manage business needs, including budgets

. Detail driven, adaptable and dependable

Business Skills

. Highly effective general accounting manager; emphasis; Accounts

Payable

. Type consistently and accurately 65 wpm

. Ten-Key adding machine skills (by touch)

. Comprehensive credit processing experience

. Database management familiarity and proven customer service abilities

. Professional telephone etiquette and call routing experience

. Real Estate License

EMPLOYMENT HISTORY

Boart Longyear; August 2008 to February 2010, Accounts Payable processor

. Reconcile purchase orders

. Responsible for allocating US/Canada freight charges to cost centers

and GL

. Match bill of lading, packing slips with invoices

. Reconcile over 200 freight accounts

. Resolve customer service issues

. Responsible for training on A/P software

Real Estate; April 2005 - May 2008, Realtor

. Prepared CMA reports and advertising for homebuyers

. Meet with and escorted prospective buyers through homes

. Meet with mortgage companies to evaluate loan status for closing

. Closed on transactions and prepared contracts with homebuyers.

. Responsible for monitoring construction on home renovations.

Rosewood Homeowner Association; Property Manager,

January 2002 October 2004

. Balanced receivables monthly

. Supervised all maintenance on grounds

. Contract biding

. Tenant relations

. Generated quarterly and monthly expense reports

. Implemented rules and regulations

Maternity leave; birth of twins June 2001

Moneymart.com; Accounts Payable manager, September 2000 - June 2001

. Balanced receivables daily

. Reconcile bank statements for 20 states

. Supervised accounts payable

. Generated monthly reports

O.C. Tanner Co; Assistant Buyer; July 1998 - September 2000

. Processed purchase orders, bids and proposals for Sales

Representatives

. Responsible for setting up programs for new customers

. Created artwork on Adobe Illustrator for Microsoft

. Coordinate with Sales Representatives on special events/banquets for

customers

. Coordinate with vendors on all orders placed

. Resolved customer service issues

Jordan Valley Hospital; Accounts Payable Manager/Payroll Director

January 1995 - June 1998

. Responsible for accuracy of time sheets and distributing reports daily

. Processed payroll on a biweekly basis

. Created present accounts payable system

. Specified Accounts Payable department needs

. Accountable for departmental month-end processing

Education

. Pending bachelor degree in Technical Management emphasizing on

Criminal Justice, attended Steven Henagar College, transferring

credits to DeVry.

. Stringham Real Estate School, Completed with license March 2005

EXCELLENT REFERENCES AVAILABLE UPON REQUEST



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