Customer Service Accounting

SHEILA M. ALLEN

**** ********* ***** **** **** ( London, OH 43140 * 614-***-**** (

************@***.***

Seeking a position in the capacity of an OFFICE SUPPORT ASSISTANT within a

general business, educational or medical office environment, bringing the

following experience, skills, and attributes:

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Extensive experience working in general public, business, educational and

medical office settings.

Interface well with others at all levels including patrons, patients,

professionals, children and students.

Caring and hardworking with excellent interpersonal communication,

customer service, and office support skills.

Microsoft Office Applications, CRT data entry, intermediate Internet

skills, accounting applications (Oaks/Oracle) and medical terminology.

Account Clerk, ProTeam Staffing /Ohio Attorney General (BCI), London, OH

12/2009 - Present

Provides clerical support associated with accounting functions that

prepare, process and maintain accounting records and summarize business or

financial transactions.

o Posts variety of accounting transactions electronically in ORACLE/OAKS/

EXCEL applications

o Mathematical computations for posting & maintenance of records.

o Reviews, codes, and processes accounting documents

o Sorts FBI/BCI cards and associates barcodes for each one

o Excellent interpersonal skills

o Performs a variety of clerical tasks related to account clerk

activities

o Orders and distributes office supplies

Patient Care Coordinator, Dr. Thompson (Physical Medicine), Cols., OH

04/2008 - 05/2009

The main task is to obtain insurance, personal demographics, financial

information from guardians or patients, conduct patient interviews,

enter data into the computer and provide feedback to doctor.

o Excellent communication skills

o Computer literate

o Outstanding Organization

o Scheduler

o Insurance savvy

o Leadership ability

Librarian, Jonathan Alder Local Schools, Plain City, OH

07/2000 - 06/2007 Performs paraprofessional library functions

in support of a library program. Provides total responsibility for

daily library operations and holds supervisor authority over students

of the library.

o Assists and instructs students and staff who perform various

library tasks

o Coordinates and implements reading programs, monthly trivia,

contests, book fair, etc.

o Maintains bulletin boards, display cases, and a friendly and

inviting atmosphere

o Performs clerical tasks; keeps records, book & catalog orders,

inventory, types correspondence, etc.

o Processes books and other materials for use by library patrons

o Knowledge of library procedures

o Computer skills

Columbus State Community College, Columbus, OH

Pre-requisites, Pharmacy Technician Program

Troy High School, Troy, OH

Diploma

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