Customer Service Manager
Resume:
Cindy Williams
**** ********* **., ****** *****, Mo 63087
Cell: 314-***-**** ? Email: *****************@*****.***
To the hiring manager,
As a highly qualified professional with a strong motivation to excel, I am
applying for a position within your company. I have over eight years
experience as a Corporate Administrative Support Professional with a
Fortune 500 company and possess a unique combination of strong clerical and
computer skills, as well as knowledge in accounting, commission payouts,
contracts, auditing, account management, sales, and customer service.
I am highly motivated to quickly learn new skills and am committed to
always producing the best results. I am presently looking into furthering
my education at the college or online to obtain a degree in the Business
Management field. I believe that your company will be particularly
interested in my reputation as a self starter with the proven ability to
prioritize and manage projects in a busy, multi-tasking environment,
whether alone or as a team.
With these skills, I am confident that I would be an excellent match for a
position within your company. I look forward to meeting with you to
discuss in more detail how my background and qualifications can be an asset
to your growing company. I appreciate your time and consideration and hope
to hear from you soon.
Sincerely,
Cindy Williams
Encl: resume
Creative ? Enthusiastic ? Positive ? Motivated
Cindy Williams
8800 Hillsboro Rd ? Valles Mines ? Mo ? 63087 ? *****************@*****.***
Administrative Support Professional
Qualifications
More than 8 years within a Fortune 500 corporation with comprehensive
training with numerous office applications. Organized and effective
account management skills.
. Strong clerical and computer skills applying accuracy and thoroughness
while consistently meeting department goals.
. Experience coordinating details for various transitions, as well as
managing corporate accounts.
. Ability to prioritize and coordinate multiple activities.
. Gain new skills quickly, work well independently or as part of a team.
Competencies
?MS Word ?MS Outlook
?MS Excel
?Cognos ?Basic Accounting
?Account Management
?Business Communications ?Advanced Math skills ?Advanced
written and
oral skills
Professional Experience
Coldwell Banker Gundaker, Maryland Heights, Mo
2000-2009
Referrals Coordinator/Account Manager (2007-2009)
. Professionally represented the company as the first point of contact
for customers, agents and brokers. Assessed customers needs, assigned
appropriate agent.
. Daily managed hundreds of referral accounts and the agent's associated
with the accounts and coordinated the details to ensure a seamless
relocation transition for the client.
. Improved overall efficiency with use of strong problem solving and
research abilities.
. Utilized thorough follow-ups to achieve higher conversion rates for
the company.
Accounting Assistant (2003-2007)
. Calculated and processed commission checks for over 2500 agents and
their offices.
. Audited time sensitive contracts and files to ensure legal
representation.
. Maintained the company escrow account including deposits and
processing return checks.
. Learned all aspects of the accounting department, enabling me to train
all the new hires within the department.
Licensed Realtor (2000-2009)
Education
Licensed Realtor, Gundaker School of Realtors, Maryland Heights, Mo
Associates Tech. Degree in Electronics, Associated Technical College, San
Diego, Ca
General Education Coursework, San Diego Community College, San Diego, Ca
Contact this candidate