Customer Service Project Manager

Location:

Posted:

October 01, 2010

MATTHEW D. REED

*************@***.***

BUSINESS EXPERIENCE

**/** - *** ***********, ******* Manager, Gahanna, Ohio

. Plan and coordinate regional music events

. Publicize and Market TGP using electronic and print media

. Manage budget covering operating expenses

6/08 - 11/08 AutoQual USA, Auto Detailer, Lewis Center, Ohio

. Assessed condition of cars to maximize first impressions, sales and

profits for customers

. Assisted owner with carpet restoration, cloth repair, and deodorizing

6/06 - 10/07 JPMorgan Chase, Teller, Westerville, Ohio

. Provided excellent customer service by answering or referring

financial questions

. Processed customer deposits and other monetary transactions

. Maintained and balanced cash drawer

9/05 - 6/06 Otterbein Service Dept., Carpentry Assistant / Boiler Room

Attendant, Westerville, Ohio

. Maintained the upkeep of common fixtures in dormitories and campus

building

. Monitored the Boiler Room vitals that regulated heat of the entire

campus.

9/04 - 5/05 Macy's, Sales Associate, Columbus, Ohio

. Provided prompt, courteous customer service and sales

. Maintained proper inventory levels in luggage department

6/01 - 9/04 Columbus Academy Summer Program, Senior Counselor, Gahanna,

Ohio

. Coordinated learning opportunities for students, while nurturing their

well being in a fun and all inclusive environments.

. Taught music classes and basketball classes - ages Pre K - 8

EDUCATION

Otterbein College, Westerville, Ohio, 2010

B.S. Business Administration, (pending one additional course)

Music Minor, 2009

The Columbus Academy, Gahanna, Ohio, 2004

High School Diploma