Customer Service Sales
Resume:
Amanda Jean-Marie Ewing
Westerville, Ohio 43081
*********@*****.***
Summary of Qualifications
. Ambitious graduate with a B.A. in Rhetorical Influence and valuable
experience gained through work experience and internships in:
Client Needs Analyses Proposal Development & Presentation
Client Communications Competitor Analyses
Client Marketing & Promotions Brand Marketing of Products
Researching Target Markets Public Relations/ PR Coverage for Events
. Results-oriented, well-organized and resourceful with exceptional
verbal and written communication skills; readily develop positive
relations with clients and colleagues at all levels.
. Innovative problem-solver; able to prioritize and effectively
coordinate multiple projects simultaneously; competitive and enjoys
challenges.
. Possess strong work ethic coupled with ability to quickly adapt to
new situations and technologies.
. Comprehensive knowledge of Microsoft Word, Excel, Access, PowerPoint,
and Adobe Photoshop CS3.
Education
MIAMI UNIVERSITY, Oxford, Ohio
Bachelor of Arts in Rhetorical Influence; Minor in Political Science
(Graduated May 2009)
Memberships:
2007-2009: Miami Business Enterprise (MBE), PR Division - marketing and
promotion of local businesses
2007-2008: Served as MBE Secretary, PR Division - wrote 3 newsletters and
MBE newspaper editorials
Related experience
COLANGELO & PARTNERS, New York, New York
Public Relations Intern, June to August 2008
. Prepared press kits, wrote marketing materials, and worked
promotional events for numerous clients, including Partida Tequila
Natura Water, Nomination, Brave Spirits and Averna.
. Met with Averna distributor to review products and discuss strategies
to build name recognition and increase sales.
. Wrote sales pitch to teen magazines to gain recognition of Nomination
jewelry in back-to-school issues.
. Created Excel master contact lists of all company employees for
clients Partida, Natura, and Nomination.
. Researched and analyzed competitor product lines and price points for
clients.
. Researched and analyzed target market groups to which clients could
advertise products.
Professional Experience
MAC TOOLS, EXPRESS, Westerville, Ohio
Student, Government, and National Account Customer Service Specialist,
November 2009 to Present
. Superior knowledge in the program AS400 and CRM.
. Invoice up to $150,000 with Wide Are Workflow and Fedpay.
. Use Business Objects to analyze profit and to keep track of
Government and National Account orders.
. Run meetings, discussing progress and problems on Government and
National Orders.
. Created up to $25,000 Bids through Excel and Access for Mac Tools'
Student Votech Program
. Temporary Position to Hire, November 2, 2009 - May 2, 2010, Hired on
March 15, 2010
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