Customer Service Data Entry

Shamika L. Guthrie

*** **** ***** ****

Ladson, SC 29456

Home: 843-***-**** Fax: 843-***-**** Attn: #233

Objective

To secure a position with a well established organization with a stable environment that will lead

to a lasting relationship in the field of adminstration.

Experience

Court Clerk 2005 – 2010

City of North Charleston Municipal Court, North Charleston, SC

Customer Service Attendant to assist the public

Order and maintain office supplies

Secure information for judges and contact witnesses, attorneys and litigants to

obtain information for court

Prepare and type subpoenas, warrants, summonses, reports and other required

forms

Compile materials and develop dockets for court of assignment

Record case dispositions, court orders and arrangement for payment of court fees

Draft routine letters of acknowledgment

Performed extremely high volume of data entry

Perform courier duties and cashier relief. Complete daily; balancing of cash

transactions with funds received and compile reports of receipts

Police Service Technician (Records Clerk) 2000-2005

City of North Charleston Police Department (NCPD), North Charleston SC

Criminal History Specialist – Background checks, expungements and fingerprints

Maintained police records from 1974-2005 via electronic filing both active and

inactive files

Trained new employees on various job assignments

Performed extremely high volume of data entry

Customer Service Attendant to Officers and the general public

Assistant Bookkeeper & Customer Service Supervisor 1998-2000

Bi-Lo Supermarket, North Charleston, SC

Responsible for incoming revenue

Prepared daily bank deposits

Prepared the weekly work schedule

Promoted a high level of customer service through training new employees; as

well as, those being promoted from within

Performed cashier duties

Education

Columbia Southern University

2010 – Present

B.S., Business Management, Spring 2012

Strayer University

2007 – 2010

B.S., Business Management

Transferred to Columbia Southern University to complete degree program

Skills

Proficient in Microsoft Office Software

Customer Service & Organizational Skills

Team Player & Problem-Solving interpersonal and relationship-building skills

Flexible and adaptable to changing environments

Self-motivated

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