Customer Service Representative
Resume:
Kaylea May
PO Box ***
Ash Grove, MO *****
abkbrv@r.postjobfree.com
1. I feel I am qualified for this job because, I have experience working
customer service.
2. I have great communication skills and leadership qualities.
3. I can handle fast paced environment and I thrive in difficult
situations.
4. I am a very fast learner and take pride in my work.
5. I have great typing and 10-key skills.
6. I have excellent computer skills such as, Microsoft office,excel, and
I am very good with navigating the Internet.
2 WORK EXPERIENCE
2007- Current Bass Pro
Shops
Customer Service Representative
Springfield, MO
My responsibilities include helping customers with any problem they may
have with our products or service. I am responsible for answering a multi-
lined phone and transferring the calls to the departments .I enforce our
return policies and procurers, and solve problems with less then pleased
customers. I sign people up for our credit cards and our frequent shopper
card. I also am responsible for handling tax exempt transactions and
shipping transactions for our store.
7. I was promoted from a cashier to a customer service representative.
8. I have been a star associate several times.
9. I was secret shopped and scored a 98%.
2007-2007 Kraft Foods
Temporary Help
Springfield, MO
It was a summer program for college students, I filled in where ever I was
needed.
2006-2006 Wal-Mart
Cashier Ozark,
MO
I worked in the lawn and garden section as a cashier. I was responsible for
greeting customers and checking there items out. I also helped keep the
department clean, kept the selves stocked, and set up new fixtures and end
caps.
3 EDUCATION
2006-2008 Ozarks Technical Community College
Springfield, MO
N/A
2006 Sparta High School Sparta,
MO
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