Customer Service Administrative Assistant

TEQUILA M. THOMAS

*** ****** ****, ********, **** 43224 - 614-***-**** -

****************@*****.***

CAREER OBJECTIVE

Aggressive, dedicated and motivated. Seeking a challenging position within

a reputable organization, utilizing extensive skills and education,

allowing for both personal and professional growth

SUMMARY OF SKILLS AND QUALIFICATIONS

. Microsoft Suite

. Medical Records

. Verify insurance

. Filing and faxing

. Medisoft, NextGen, Chartmaxx Athena, and Medical Manager

. Internet/Email

. Typing at 60 w.p.m.

. 10-Key by Touch

. CPT and ICD-9 Coding

. Medical Terminology

. CMS1500 and UB-92 Forms

. Office Equipment Operation/Ordering Supplies

. Appointment Scheduling

. Written and Oral Communication Skills

EDUCATION

2007-2008 Everest Institute Gahanna, Ohio

Medical Administrative Assistant Diploma

PROFESSIONAL HIGHLIGHTS

Exceptional Customer Service: Strong communication skills to understand

customer needs and provide exceptional results. Track record of

successfully dealing with difficult personalities to resolve any unwanted

dissatisfaction

Highly Responsible and Ethical: Experienced in handling personal and

confidential material, distributing all to appropriate areas and personnel

Adaptable to New Technology: Proficient in Microsoft( Office applications,

Internet and Email, and able to operate all major office equipment

Independent and Team Player: Enjoy collaborating with colleagues and

clients as well as completing tasks independently. Eager to motivate and

inspire others while leading and directing accordingly.

Organized and Motivated: Skilled in maintaining order amidst chaos and ever-

changing challenges. Able to seamlessly multi-task long and short-term

priorities to generate desired results

EMPLOYMENT EXPERIENCE

2009-Present Rainbow Pediatrics Medical Office Assistant

New Albany, OH

2008-2009 Hilltop Family Health Medical Office Assistant

Columbus, OH

2006-2009 Lady Foot Locker Sales Associate Columbus, OH

2007-2008 Gap Inc Direct Fraud Specialist Grove City, OH

REFERENCES AVAILABLE UPON REQUEST

Contact this candidate