Project Manager Engineer

JOY WOHLHETER

***** ***** *** **** • Cambridge, OH 43725 • 740-***-**** • *************@*****.***

CAREER SUMMARY

Versatile production planner, engineer, and project manager with proven results driving significant performance

gains through effective change management and continuous process improvement. Creative problem solver with

a passion for team collaboration. Consistent career progression through increasing levels of responsibility

demonstrates the ability to exceed business operational and profitability goals successfully. Innovative, energetic

trainer with excellent communication skills.

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Production Planning Documentation & Training

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Inventory Control Project Management

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Warehouse Management Change Management

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Supply Chain Management Lean & Process Engineering

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Six Sigma, Lean, DFT, Demand Point Continuous Process Improvement

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Oracle, BaaN, & AMAPS Safety & Ergonomics

PROFESSIONAL EXPERIENCE

DIEBOLD, INC., Canton, OH

Diebold is a global leader in providing integrated self-service, security systems and services with revenue of

$2.7B with more than 16,000 employees in over 90 countries.

Transformation Management Office – Business Process Reengineering 2005 - 2010

Led the enterprise-wide application of Lean concepts and Six Sigma methodologies. Engaged process owners to

identify, develop, and deploy business solutions. Built a competitive infrastructure by leveraging worldwide

logistics, synchronizing supply with demand, and measuring performance globally. Reported to VP of TMO & IT.

• Reduced shipping backorders 32% by redesigning the inventory control/purchasing process.

• Realized a 25% reduction in inventory by eliminating the overproduction of finished goods.

• Provided critical decision-making information and tools to executive team to create a five-year business plan

and a Global Enterprise Roadmap.

• Improved staff utilization 22% by implementing a project portfolio database and reporting tools.

Oracle e-Business Project Manager 2002 - 2005

Successfully implemented and deployed Oracle e-Business ERP system in Cassis, France, Budapest, Hungary,

and Shanghai, China. Converted all records and business processes from AMAPS or BaaN to Oracle while each

facility continued to manufacture and deliver products. Reported to Director of Business Transformation.

Travelled 100%.

• Created, maintained, and published project documentation including a project plan, weekly progress reports,

and a final report.

• Designed and analyzed 250+ value-stream maps.

• Developed and delivered over 800 hours of training to an international audience.

• Effectively engineered database-conversion and mistake-proofing processes.

• Successfully collaborated with a cross-functional team of 78 associates in five countries.

Production Planner, Lean Engineer, Plant Manager (Danville, VA) 2001

Successfully planned the daily operation of a subassembly and kitting operation with 22 staff and 320 production

associates. As Lean Engineer, identified and implemented process improvements. Reported to Director of

Manufacturing.

• Improved quality from 150,000 PPM to 700 PPM - implemented detailed assembly instructions with operator

self-checks for cross training consistency and operator accountability.

• Increased assembly-line capacity 20% and reduced queues by enabling operators to flex.

• Eliminated shortages and simplified delivery of material to production lines by introducing KanBan

replenishment methods.

Production Planner, Project Manager, Plant Manager (Canton, OH) 1999 - 2000

Continued production output of $98.5MM while moving manufacturing lines to new suppliers, reducing staffing by

227, and finally closed the facility. Created Lean line layouts and processes. Reported to Director of

Manufacturing.

• Successfully executed production line moves with zero impact on customers.

• Reduced footprint 50% by addressing queues, overproduction, and inventory storage.

• Reduced labor 25% by identifying and eliminating non-value-add activities from new line designs.

• Saved $12.5M by redesigning product packaging to eliminate shipping damage.

Production Planner & Engineering Manager (Newark, OH) 1995 - 1999

Implemented Demand Flow Technology (DFT) in the ATM Manufacturing Plant. Applied Lean tools and

techniques to enable the company to meet its customers’ demands for quality, service, and value.

• Achieved 92% schedule attainment and 30% labor reduction by implementing mixed model lines.

• Eliminated excess inventory (11,000 sq. ft., $35MM) while improving inventory turns from 3 to 14.

• Increased productivity from 57% to 96% and decreased indirect labor from 36% to 17%.

• Developed and implemented 5S including an auditing and reporting program.

• Reduced production lead time from 10 days to 48 hours.

• Created and conducted an in-house training program on continuous process improvement for support staff

and production associates in eight facilities.

Additional experience includes positions as process engineer, industrial engineer, and production & warehouse

supervisor, where I demonstrated skills in process documentation, testing, prototyping, line design, ergonomics,

and safety. Also, operated a food service franchise where I increased profits 267% by implementing inventory

controls and reducing waste.

EDUCATION

Southwestern College – Completed significant coursework in Operations Management

Central Ohio Technical College – A.S. in Electronic Engineering

TRAINING

Six Sigma

Lean Thinking

Demand Flow Technology

Project Management

Master Trainer Certification

Microsoft Office, Visio, Savvion

Business Administration/Management

PUBLICATION

Applied Technology: Targets for Learning. Preparing Successful Problem Solvers in the Workplace, Center on

Education and Training for Employment, 1998

COMMUNITY SERVICE

Income Tax Preparation: As an individual, prepare tax returns at no cost for low-income families.

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