Customer Service Manager
Resume:
A’CYNDIAN FOREMAN
JACKSONVILLE, FL 32218
***********@***.***
OBJECTIVE:
To obtain a rewarding career that allows me to deliver positive
customer service through experience and motivation.
EDUCATION:
Brevard Community College
2000-2002 Cocoa, FL
Vocational Degree in Cosmetology
Florida Community College
2008-2010 Jacksonville FL
Associate in Business Administration
EXPERIENCE:
Mental Health Resource Center
Medical Office Assistant
August 2008- June 2010
Jacksonville, FL
Demo (Pacific Sun wear Corp)
Store Manager
April 2007- April 2008
Ventura, CA
Man Alive
Co- Manager
August 2006- Febuary 2007
Atlanta, GA
Charlotte Russe
Sr. Assistant Store Manager
April 2004-August 2006
Jacksonville, FL
5-7-9(Rainbow Apparel)
Store Manager
June 2000- April 2004
Merritt Island/ Jacksonville, FL
Identitech Corporation
Administrative Assistant
August 1998- May 2000
Melbourne, FL
DUTIES:
Performs general office duties as necessary to include use of personal
computer, answering the telephone, relaying routing messages, typing
correspondence, filing, copying and faxing.
Organizes and maintains office files and information, maintain outlook
calendar.
Greet,assits and process insurance for all patients,and bill for services
and medication.
Directly assists and works with manager to accomplish department
objectives and deadlines.
Maintains strict confidentially while handling details of a highly
confidential and critical nature.
May maintain inventory of equipment and office supplies.
Complete store operational requirements by scheduling and assigning
employees and following up on work results.
Maintain store staffing by recruiting, orienting, and training
employees.
Manage store staff by coaching, counseling, disciplining, planning,
monitoring, and appraising good job results.
Ensure availability of merchandise and services by maintaining
inventories.
Protect employees and customers by providing a safe and clean store
environment.
Determine company strategy changes by reviewing all sales records.
Maintain operations by coordinating, enforcing program, operational,
and company policies and procedures.
Visual merchandise sales floor according to company standards and
uphold the stability and reputation by executing standards in a
consistently strong fashion.
Contribute to team effort by accomplishing related results as needed.
Cash handled registers, deposits, safe and any other moneys for the
store.
SKILLS/QUALIFICATIONS:
Demonstrated ability to communicate effectively verbally and in
writing.
Ability to organize, prioritize and manage multiple work assignments.
Possess advanced working knowledge of Microsoft Word, Excel and
Outlook.
Superior customer service skills.
Ability to work independently with minimal supervision.
Ability to establish and/or manage a complex filing system in order to
locate files, correspondence and other relevant records.
REFERENCES:
Will be available upon your request.
Contact this candidate