Customer Service Administrative Assistant
Resume:
Karla Becerra
El Cajon, CA *2020
***********@*****.***
Objective:
To obtain a clerical, customer service, or receptionist position where I can apply and improve my skills, as well as
learn new ones.
Qualifications:
• Bilingual: Spanish and English
• Skilled working with:
- QuickBooks Pro 2007 - Word 2000
- Excel 2000 - Payroll
- Outlook 2000 - Accounting Principles
• Enthusiastic and a self-starter with good communication skills; work well independently and with others.
• Productive and a creative problem solver; fast learner and adaptable to different work environments.
Professional Experience:
Bookkeeper and administrative assistant
• In charge of accounts payable, accounts receivable and payroll.
• Performed account reconciliations and filed EDD, 941, and sales taxes.
• Utilized accounting programs to organized and maintain company records.
• Filed documents, answered phones, called and e-mailed customers as needed.
Customer Service
• Answered multiple phones at a time, provided customer service and used the register.
• Answered multiple line phone.
Work History:
05/09 – 01/10 Bookkeeping/Administrative assistant Mark Luhr’s Custom Upholstery
Santee, CA 619-***-**** Mark Luhr
09/08 – 05/09 Student
03/06 – 08/08 Stay at home mom
10/05 – 02/06 Customer service/cook Pizza Hut, Spring Valley, CA
619-***-**** Alma Lugo
05/05 – 04/06 Customer service/cook Tropic Juice, El Cajon, CA
619-***-**** Romulo Mendivil
06/04 – 11/04 Customer service/server Baskin Robbins, El Cajon, CA
Education:
09/08 – 05/09 Valley Career College, El Cajon CA
Honor graduate GPA 3.7
09/01 – 09/05 El Cajon Valley HS, El Cajon CA
Honor graduate and AVID graduate. GPA 3.5
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