Customer Service Administrative Assistant

Labrina Taylor

*** ******** **** *** * ~ Greenville, North Carolina 27834 ~ 910-***-****

~ *******.******@*****.***

OBJECTIVE

A motivated individual seeking to obtain a challenging position that

will allow me to utilize the skills and abilities that I have gained

through education and work experience.

PROFILE

. Effective interpersonal skills

. Positive attitude

. Excellent organizational skills

. Team-player

. Proficient in Microsoft Word, Excel, PowerPoint, and Access

EXPERIENCE

Teller

Wachovia, Greenville, NC September 2007 to May

2010

. Perform teller duties including vault, ATM, night depository,

and express box

. Educate customers on products and services

. Sell products and meet sells goals

. Follow security and confidentiality procedures

. Perform customer service including face to face and phone

interactions

. Handle large sums of currency and follow verification procedures

Waitress June 2005 to September 2007

Ruby Tuesday, Fayetteville, NC

. Prepare tables for customers

. Assist customers with menu items and ordering

. Assist with preparing menu items

. Generate receipt and collect payment

. Maintained cleanliness of the restaurant

Administrative Assistant August 2005 to May 2007

Fayetteville State University, Fayetteville, NC

. Prepare reports, memos, and letters

. Use technology to distribute information

. Systematize and preserve paper and electronic files

. Schedule meetings and appointments

. Answer telephone and direct call

Hostess May 2004 to July

2005

Cracker Barrel, Fayetteville, NC

Courteously greeted patrons

Assigned customers to tables according to the size of their

party

Scheduled reservations

Assisted customers with planning special events, such as

parties and banquets

Coordinated the activities of the dining room staff

Inspected serving stations to ensure that they were clean

and neat

EDUCATION

Fayetteville State University, Fayetteville, NC

Earned degree for Bachelor of Science in Business Administration /

Concentration: Management

May 2007

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