Sign in

Management Quality Assurance

7083, United States
May 30, 2010

Contact this candidate
Sponsored by:
Post Jobs to
Multiple Job Boards &
Get more Candidates
Try it Free!
Start your 30-day
Free Trial

Jose A. Diaz

**** ******* *****,

Union, NJ *****


Human Resources

Dear Sir or Madam:

I am writing to express an interest in the Management position, for which

you are currently recruiting.

As you will see from my enclosed resume, I have a diverse background

supporting businesses, communicating in different languages utilizing my

management experience in a variety of settings, including 15 years in the

fast-paced, energetic corporate environment.

In summary, I bring sense of commitment, dedication, and professionalism to

every aspect of my work, and I am confident that my expertise would greatly

benefit your organization.

Please contact me at my address and phone number above. I look forward to

hearing from you.

Thank you for you consideration.


Jose A. Diaz


2689 Killian Place, Union, NJ 07083 - 908-***-****

Management Profile

Operations Oversight - Team Leadership & Training - Conflict &

Dispute Resolution

Highly accomplished professional with diverse experience poised to

transition solid background in business management. Offer outstanding team

leadership, behavioral management, and conflict resolution skills.

Exceptionally organized and disciplined; posses well-developed

interpersonal skills and the ability to motivate and direct others in a

supportive, cooperative team environment. Coordinate with management, cross-

functional teams and vendors in the execution of daily tasks and functions.

Generate and maintain records and reports, secure equipment and supplies,

and comply with all administrative policies and regulations.


Team Leadership & Training Operations Management Policies &


Time & Behavior Management Cross-functional Team Vendor Relationship


Community Outreach & Conflict & Dispute Resolution Counseling &

Service Coaching

Professional Experience

SODEXO School District - Paterson, NJ, 6/09 - Present

Operations Manager

Directed, organized and coordinated maintenance activities of 54 schools, 4

managers and 220 union employees. Controlled annual budget, supervised

supply, equipment and payroll. Incorporated new strategies to complete long

term projects. Hired, trained mangers and employees. Addressed employee

performance problems promptly and directly in accordance with company

personnel policies and procedures. Ensured safety methods, practices and

programs were implemented and maintained.

Emerson Health Care Center - Emerson, NJ, 3/99 - 5/09

Environmental Services Director

Administrated and coordinated activities of environmental services and

maintenance including 35 union employees. Hired and trained employees;

planned production operation. Control of budget, schedule and payroll

system. Developed and implemented a quality assurance program. Successfully

completed requirements for a DOH (Department of Health) inspection.

Reformatted Policies and Procedures for the Environmental Services

Department. Responsible for compliance OSHA regulations and MSDS (Material

Safety Data Sheet). Negotiated supply and equipment

with different firms. Oversee departmental matters as they relate to

federal, state and local employment and civil right laws.


Jose Andres Diaz Page 2

Hilton Hotel - East Brunswick, NJ, 11/97 - 2/99

Room Division Director

Supervised 80 union employees and 4 managers. Responsible for maintaining

documentation to provide as needed. Budget information on items such as

personnel expenses, supplies and equipment. Responsible for long term

planning, special projects and safety precautions. Selection, measurement

and proper use of environmental care supplies. Hired, trained retrained

employees. Organized and increased the efficiency of the department

services. Negotiated and evaluated new supply. Participated in monthly

budget meetings and the MOD program.

Roney Palace Beach Resort - Miami Beach, FL, 6/90 - 10/97

Room Division Director

Administrated personnel and managed a department of 150 employees

and 5 managers. Assured that

the quality of the 750 rooms met the standards of a five star hotels.

Controlled an annual budget of 1.5 million dollars, supervise supply,

scheduling and special projects. Created staff analysis and purchasing

budget. Reformatted job descriptions according to the department needs.

Hired, trained, developed, empowered, coached and counseled, conducted

performance and salary reviews. Developed, recommended, implemented and

managed the room division's annual objectives to meet/exceed management

expectations. Consistently look for ways to increase productivity and

improve profit margins.

Additional Experience

Boonac, LLC / Pimaan Thai Restaurant - Emerson, NJ, 3/06 - 12/07

Business Plan Consultant

Developed practical job descriptions defining specific responsibilities and

definitive goals. Critiqued the restaurant concept and menus (structuring,

positioning and pricing). Modified marketing strategy analyzing main

targets. Financial projections, including monthly cash flow projections

with all revenue sources and expenses included, financial statements,

development costs, taxes office space, marketing and sales costs.

Education and Credentials

B.S. Management Sciences-General Business - Kean University, Union, NJ,


Hotel Management - Miami Dade College, Miami, FL, 1/92

"OSHA Compliance and Infection Control"- Rutgers University, NJ, 1/03

Languages Spoken

English, Spanish, Portuguese and some Italian.


Computer knowledge: Power point, Excel-macros, Microsoft

Word, Access. General Knowledge about Web Pages, Windows XP and Internet

Contact this candidate