Project Manager Management

MICHELLE N. HART

**** ** ***** *****

San Jose CA 95138

Tel: 714-***-****

abkbl2@r.postjobfree.com

EXPERIENCE

Right Management - Newport Beach, CA

June 2008 to Present

Project Manager

. Responsible for Client care and Account Management of Right Management

clients within Orange County (450+)

. Manage complex top revenue producing clients by teaming with HR

Managers and C-suite executives to coordinate consulting services

. Maintain a constant high level of customer satisfaction by

successfully managing accounts, responding spontaneously and in a

timely manner to client requests and developing solutions and

processes to help retain the long-term client relationship

. Prepare proposals and RFP responses for all lines of business; draft

text and consolidate information. Format and Produce Proposals and

Marketing Materials.

. Compile Custom Monthly Reporting to top tier clients summarizing

Employee Status, Utilization, and Billing

. Enter large amounts of project/client data into candidate tracking and

billing system with accuracy and efficiency

. Stay up to date by researching trends and changes taking place within

client's organization to uncover cross-sell and up-sell opportunities

for Sales Consultant

. Continually network and stay apprised of all prospecting opportunities

within the Orange County market for Right Management Services to be

pursued by the Sales Consultants.

. Effectively monitor competitors' activities and get performance

feedback from clients in order to stay proactively responsive to their

needs

. Coordinate consulting projects, workshops, trainings and classes

. Complete sales pipeline and forecasting on a monthly basis

anticipating future activity

. Frequently interact with billing manager to solve various billing and

pricing issues in order to make sure pricing meets corporate revenue

guidelines

. Managed consulting engagements from beginning to end including;

prospect identification, strategy, proposal submission, statement of

work, logistics, debrief and thorough entire client life cycle.

. Planned 2 to 3 consulting engagements monthly from beginning to end

for up to 2000 participants. Invited mid to senior-level management,

tracked invites and attendee list

. Pre-Event: Organized pre-work such as assessments, compiled results

for consultants, coordinated & scheduled speakers and exercises.

During Event: arranged information center for sponsored events

showcasing company profile, event materials, and takeaway pieces. Post-

event: administered debrief with team & HR Executives

. Responsible for all aspects of event management, including site

selection, contract negotiation, proposal planning, transportation

arrangements, hotel attrition/cancellation negotiations, production of

meeting materials, registration/database management, and on-site

management

Valeant Pharmaceuticals - Aliso Viejo, CA

June 2007 to June 2008

Executive Admin to Chief Governance Officer/Legal Department Administrator

. Event planning for all Board of Directors meetings & retreats

. Manage travel arrangements domestic & internationally

. Interface with multiple vendors while coordinating events

. Compile material for presentations at Board & Committee Meetings

. Manage expense reporting for Board of Directors

. Facilitate Conference calls for Board of Directors and four main

executive committees

. Full Executive Admin support to Chief Governance Officer & Corporate

Secretary

. Prepare correspondence, reports, and materials for publications and

presentations

. Assist in creating, editing, and distributing meeting agendas and

minutes

. Maintain hard copy and electronic filing system

. Interface with outside counsel and executive management team to

provide corporate documentation during liquidations/acquisitions

. Entity Management (roughly 150 entities/subsidiaries)

. Manage extensive filing system and database for all subsidiaries

. Compile & maintain Excel spreadsheet reports

. Facilitate review, approval, and execution of documents for all

entities & subsidiaries

. Process Board fees, RSU payments, and quarterly bonus for all Board &

Committee members

. Work closely with R&D regarding approvals of research contracts &

consulting agreements

. Participated in AMEX travel committee to support corporate

headquarters and update travel policies

. Scheduled and coordinated 8 live meetings and 2 retreats for Board of

Directors and 4 Executive Committees in the course of a year

. Researched, Negotiated and Selected team building activities for Board

and C-Suite executives to partake

. Responsible for planning and managing domestic events in New York,

North Carolina, California, Georgia, Tennessee as well as

international events in Hong Kong and Canada. In addition arranged

international travel for executives from UAE, Western Europe and

Mexico

. Secured all necessary vendors including catering, promotions,

transportation, entertainment, and awards and acknowledgments

. Compiled documents and presentations, shipped out provided all

necessary materials prior to event for attendees

Sunset Coast Capital - Carlsbad, CA

February 2004 to June 2007

Executive Admin to COO

. Tended to all needs both personal & professional for COO &

occasionally other top Executives

. Office management

. Completed marketing & administrative projects

. Managed calendars

. Scheduled appointments

. Accounts Receivable, Accounts Payable

. Compiled & maintained Excel spreadsheet reports

. Independent contractors invoicing and supervision

. Interfaced with title officers & appraisers

. Managed extensive filing system and client database

. Created PowerPoint presentations

. Corresponded letters and mail merges

. Managed travel arrangements domestic & internationally

. Field client calls and manage phone lines

. Coordinate paperwork flow between various parties

. Initial loan processing

. Completed compliance checks on loan files

. Planned & coordinated all corporate events such as first time

homebuyer workshops & seminars resulting in new business, Annual Golf

tournament, Wine Tasting Fundraiser, and Christmas Party. Acquired,

trained, and managed event volunteers.

.

EDUCATION - CERTIFICATIONS

CA State Life & Health Insurance License

Notary Public

University of Phoenix, Psychology

SKILLS

Excel

Word

Outlook

PowerPoint

LawTrac

PlaniTax

ACT

Point

Atlas

Type 65 wpm

SalesForce

Quickbooks

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