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Customer Service Data Entry

Location:
Erie, PA, 16511
Posted:
October 04, 2010

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Resume:

Jeremy M Torok

**** *. *** **

Erie Pa *****

814-***-****

814-***-****

Objective: To obtain a position within a company that supports

professional growth within the company and personal growth outside of the

company. To be able to learn the paths of the profession and be able to

gain knowledge within the boundaries of that specific profession.

Education: 1.) Edinboro University of Pa-

08/99-12/04

Bachelors of Arts of degree (acquired)-Communications/Print Journalism-

Beginning, Intermediate, Advanced Reporting/Photo Journalism 1, 2, 3,

and Advanced. Communication Law, Communication Theory, Communication Intro

Scriptwriting, Media Law, Magazine Writing, News Publication, News Design,

Journalism Ethics, Radio Production 1, 2, 3, and Advanced.

Internship- @ International Institute of Pa- work consisted of writing

Newsletters, answering telephones, preparing mailings,

talking and

Assisting with new clients, typing prepared documents, Internet Research,

data entry of New and existing client info, working with Microsoft, Excel,

and Outlook on a daily basis, Video editing, attending meetings,

interacting with different ethnic and cultural backgrounds, Marketing

different events, etc.

.

2.) Girard High School-

05/95-05/99

High School Diploma

3.) Erie County Technical School-

05/96-05/99

Commercial Art Certificate- Acrylic painting, Pastel drawing, picture/

painting framing, Photography and developing, 3-D- design, word

processing, water color painting, ceramics, pencil and shading development,

character drawing, perspective drawing, etc.

Experience: 1.) Erie Insurance Group-

08/07-09/2010

A.) Security Officer- unarmed security -work consisted of Lock/unlocking

of Home Office complex, monitoring employees, monitoring remote

locations, granting access to employees, providing employee safety,

monitoring camera system, monitoring Metasys system, servicing employees,

working with security database, answering telephone and providing

assistance, vehicle patrols, building inspections, making corporate service

requests, medical assisting, disabling and enabling specific fire zones,

working in an team environment . Etc.

01/05-08/07

B.) Cash Processing Specialist- work consisted

of opening and processing

Mail, data entry, operating mail

opening machine (7.5 opener), sorting

And distinguishing mail types, filing, adding and sorting

invoices,

Answering telephone, attending meetings etc.

2.) Premier Mortgage Funding-

02/06-06/07

Marketing Assistant Manager- opening and closing office, supervising

four to six Telemarketers, developing a strategic script, scheduling,

data entry Using excel, filing.

3.) Burlington Coat Factory-

08/04-01/05

Customer Service Specialist- answering telephone,

direct contact with

Customers, making copies,

operating cash register, data entry, direct sales.

4.) Erie Times Publishing Co.-

05/01-08/04

District Circulation Clerk- opening and closing district

center, data

Entry, making copies, answering

telephone, direct contact with

Customers and carriers, delivery of

newspaper, unloading truck and

Distributing bundles of newspapers,

use of company vehicle,

Depositing money, sales/marketing,

book keeping, billing, etc.

References: Available upon request



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