Project Management

Lata Guntur

(PMP, Six Sigma Black Belt, Scrum Master, ITIL)

***** ********** ******, #**** *****: 203-***-****

Boynton Beach, FL 33437

abkbis@r.postjobfree.com

PROFILE____________________________________________________________________________________

Seasoned technology professional with a high success rate in implementing enterprise systems and strategically aligning

business and technology. Championed and implemented best practices in technology governance, project management, and

service management. Key strengths include:

• Strategic Planning, Implementation, and Monitoring

• Business Process Analysis and Re-engineering

• Portfolio and Project Management Methodologies

• System Development Lifecycle Methodologies (Scrum/Agile, RAD, Waterfall)

• Capital/Operating Budget Development and Tracking

• Service Level Agreements and Customer Management

• Change Management Processes, Governance, and Regulatory Compliance

PROFESSIONAL EXPERIENCE_______________________________________________________________

The School District of Palm Beach County, West Palm Beach, FL Apr 2005 - Current

As the 11th largest urban school district in the country, the District operates over 200 schools, serves 176,000 students, and

has 25,000 employees including 12,000 teachers. It is the only school district in Florida to have received an A rating six years

in a row.

Director, Special Projects-Office of the CIO Jul 2008 - Current

Established the Project Management Office (PMO), developed and managed the portfolio of technology projects, and

facilitated District wide collaboration and communications amongst all stakeholders, students, teachers, parents, community,

and administrators.

• Developed the vision and strategy for the PMO implementation including methodology, tools, and training.

Implemented Microsoft Project Server 2007 and designed templates for charter, scope, plans, status, tasks,

risks, issues, resources, and budget tracking. Developed project scorecard for portfolio projects.

.

• Championed the organizational change towards the acceptance and use of project management best practices and

conducted project management training programs. Directed and mentored project managers to effectively manage

projects including business process analysis, creation of project charters, scope documents, project plans, project

status reports and dashboards, as well as stakeholder communications.

• In collaboration with CIO, technology stakeholders, and the Chief Financial Officer, developed and managed the

portfolio of technology projects. Sample of portfolio projects included Courion Identity Management

implementation, Windows 7 upgrade for 65,000 computers, Disaster Recovery for mission critical applications,

business process analysis and roadmap for mainframe replacement, server virtualization, wireless network for

schools, development of security policies, and Riverdeep Learning Village implementation.

• Directed the technology convergence project to consolidate all decentralized technologies under the CIO’s oversight

for functions, roles and responsibilities, governance, customer support, service level agreements, hardware,

software, and technology acquisitions and contracts. Resulted in $1.5 savings million annually.

• Established and chaired the Technology Clearinghouse Committee consisting of technology stakeholders to

centralize, review, and control technology purchases across the District to eliminate duplicity, determine ROI, and

ensure support and maintenance. Elimination of redundant software resulted in recovery of $2.2 million in 2010.

• Established and chaired the Technology Advisory Committee consisting of technology leaders in the community to

share best practices and leverage economies of scale for common technology purchases and contracts. Partnerships

resulted in $1.75 savings million annually.

• Developed strategy to migrate technology processes and systems to an enterprise architecture and service oriented

architecture frameworks.

• Assisted the new CIO with organizational change and development, including recruiting of director and manager

positions. Frequently represented the CIO at senior leadership meetings.

• Developed the Technology Plan for 2010 - 2013 as mandated by the Department of Education. Conducted over 75

focus group sessions with approximately 6,000 technology stakeholders. Upon approval of Technology Plan from

DOE, the District received in excess of $6.6 million annually in eRate funds and Title 1 grants.

• Managed project to migrate 32,000 users from the Exchange email system to Google Applications and Postini email

archival/eDiscovery. Developed training and communications programs. Resulted in $1.1 million savings annually.

• Created and delivered presentations to senior leadership. Regularly provided updates to senior leadership

and stakeholders on progress of portfolio projects, including status, risks, financial details, and successes.

Director, IT Applications and Quality Assurance Apr 2005 - Jun 2008

Directed teams of programmers, DBAs, and system administrators in the development and support of all enterprise wide and

custom applications, including the District website.

• Directed application development and technical support functions for PeopleSoft ERP, the Educational Data

Warehouse, records management, TERMS student system and state reporting, school support functions,

facilities applications, school food service system, transportation system, HR state reporting, web and custom

application development, MWBE/SBE (Minority and Small Business) system, and data center operations.

• Collaborated with business owners to perform business process analysis using various techniques such as SWOT

and MOST. Implemented guidelines and procedures for business process analysis, requirements gathering, and

UAT diagrams.

• Implemented Microsoft Team Foundation Server 2005 for streamlining software development and QA. Developed

procedures for functionality definitions, system staging for development/test/production, performance

monitoring, stress/load testing, database and application tuning, application of patches and upgrades, scalability, user

acceptance testing, and release management procedures.

• Collaborated with internal and external stakeholders such as the Health Care District, Children’s Services Council

and Palm Beach County to develop Service Level Agreements that included service levels, issues

reporting/escalation, performance measurement and metrics, and on call procedures.

• Performed needs analysis for replacement of enterprise legacy systems including ERP and student information

systems. Developed and roadmap for migration from legacy to enterprise web based or SaaS solutions.

• Managed the implementation of PeopleSoft ERP v8.9 HR and FIN modules implementation and the post GoLive

support. Implemented performance monitoring tools, QA, and testing processes, and 24/7 on call procedures.

Providing in-house support resulted in $350,000 savings annually.

• As owner of the ITIL change management process, established the Change Advisory Board, implemented

ChangeGear software to track requests for change (RFC, along with a Configuration Management Database

(CMDB) for all hardware and software items. Process eliminated unexpected migrations and system outages.

• Implemented ITIL service management processes complete with a three tier service center, Heat incident reporting

system, and Bugzilla issues reporting system. Reduced backlog and abandonment rates by 55%.

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• Implemented Microsoft BizTalk EAI to integrate the District’s applications using a Service Oriented Architecture.

• Compiled and administered an annual budget of $12.0 million, in line with the stakeholder needs and the District’s

5 Year Capital Budget Plan.

• Responsible for day to day administration of 35 staff members to provide guidance and mentoring, career

development paths, establishing best practices in project management and SDLC methodologies, and departmental

policies and guidelines.

• Implemented a SharePoint project management site to centrally manage technology projects including plans,

milestones, tasks, risks, status, and project documents.

• Implemented an Enterprise Learning Management system using Moodle open source software as a central

repository of training content, interactive course delivery, course feedback, and collaborative classroom

environments.

Iroquois Pipeline Operating Company, Shelton, CT Jan 1994 - Mar 2005

Company owns and operates a 365 mile 1440 psig natural gas pipeline beginning at the NY-Canada border, crossing through

central CT, and terminating at South Commack, NY. The pipeline serves over 250 gas and utility companies.

Manager, Telematics and Business Technologies Jan 1999 - Mar 2005

Key management team member overseeing all strategic, technical, operational, and management functions of the Company’s

mission critical systems, to centralize gas operations and automate processes.

• Led all stages of implementation of the Telvent SCADA (Supervisory Control and Data Acquisition) system to

collect data in real time for 300,000 telemetric points from 65 remote locations. The system was built on

Sun OS with Sybase database and later upgraded to the HP-UX platform with a Sybase database.

• Engineered and built the 24-hour Gas Control Center consisting of centralized monitoring and control capability for

entire pipeline and facilities, along with a standby/backup disaster recovery center.

• Developed the SCADA 5 year business plan to support the Company’s rapid growth and increase in gas sales and

new FERC and USDOT regulations.

• Developed Service Level Agreements with customers to ensure zero interruptions in delivery of gas. Conducted

customer workshops on gas operations and pipeline safety systems.

• Implemented the online customer portal as mandated by FERC Order 636. The portal served over 250 customers for

gas nominations, managed customers’ credit worthiness, contracts, types of service, rates charged, quantity of gas

nominated versus taken, produced reports and invoices, and posted annual customer surveys.

• Managed the JD Edwards implementation for financials, procurement, and work orders, through all stages

including business requirements definition, vendor selection, project plan, development, testing, training, and

post implementation support.

• Managed implementation of COBIT standards required for SOX compliance for all technology systems and

functions, including strategy, policies, service level agreements, and standard operating procedures within the four

COBIT domains.

• Developed the Code of Operating Procedures and the Business Continuity Manual for business systems including

SCADA system, JD Edwards ERP System, and online customer portal.

• Introduced and championed project management methodologies to the organization through implementation of

“task management to project management” training.

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Sr. Electrical & Controls Engineer Jan 1994 - Dec 1998

Lead Electrical Engineer on project to construct a 365 mile natural gas pipeline, compressor stations, and metering facilities

from upstate NY to Long Island, NY.

• Directed electrical and controls design for 4 natural gas driven compressor stations, gas cooling facilities, and 15

metering facilities in compliance with FERC, USDOT, and NEC regulations.

• Managed multimillion dollar projects through all stages including planning, budgeting, permit application, bid

preparation, design, construction, and commissioning. Provided post construction support.

• Managed the Hughes VSAT satellite system implementation for 65 facilities including installation, testing and

commissioning of satellite equipment.

Westcoast Energy Inc., Vancouver, B.C., Canada Oct 1989 - Mar 1993

Company owns and operates several natural gas processing plants and pipeline in British Columbia.

Plant/Facilities Design Engineer

Managed electrical and control system projects.

• Responsible for the electrical oversight on the construction of a new compressor station including on

site supervision of contractors, verifying installations as per design drawings, testing, and commissioning.

EDUCATION_______________________________________________________________________________

Master of Business Administration -in progress (completed 24 out of 60 credits)

Technology Management, Rensselaer Polytechnic Institute, Hartford, CT

Bachelor of Science

Electrical Engineering, University of Alberta, Edmonton, Alberta, Canada 1989

Six Sigma Black Belt Certification, Aveta Solutions

ITIL Foundations Certification, Third Sky

PMP Certification, Project Management Institute

Scrum Master Certification, LitheSpeed

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