Customer Service Administrative Assistant
Resume:
Donna J. Stiles
**** ***** ***** **, *******, Ohio, 44288
email: abkbii@r.postjobfree.com/
Professional Experience
Re-Instated PT / Merchandiser June 2010 - today
Spar Group Inc., Locally
Home Office Organization required.
Ø Reset inventory in specific stores including end caps and inline products.
Ø Read and install plan-o-grams, assembly items.
Ø Inventory control/ pr assignment/ independent accounts.
Temp. Water and WW Billing Clerk March 2009 - Dec. 2009
Hiram Village Hall, Hiram, OH #330-***-****
Ø I was asked to return temporarily, to help re-organize Customer accounts balances.
Ø Please see page 2 for total years and experience at this position.
Admin Assistant/Customer Service Dec. 2006 - Dec. 2008
H & S Technical Services, Inc. Mesa, AZ 85201 #480-***-****
I was required to learn technical specifics to properly do my job here.
Ø Organizing Multiple customer/product interactive accounts.
Ø Outgoing, Customer/Vendor contact calls/verification of needs/create customer relations.
Ø Incoming, Customer service and Sales support, Order processing, Pulled product, packing
lists, invoicing and shipping documents, sorting, filing, maintaining office supplies.
Ø Data input in Access and Goldmine in detailed format customer/product control.
Ø Created and maintained P/O's, S/O’s & Invoices in Peachtree.
Ø Reports in Excel, assisted in analyzing Company progress.
Ø Assisted in the creation and production of marketing aids and newsletters.
Receptionist /Administrative Assistant July 2005 - Dec. 2006
Chamness Relocation Services, Chandler, AZ 82545 #480-***-****
Handling calls to 50 in-house representatives, Outlook communications with staff.
Ø
Appointment Coordinator to the CEO and VP.
Ø
Multi- functional position, greeting guests, mail sorting, and Fed Ex packaging orders,
Ø
scans and e-mails. Appointment setter, Set up conference room.
Accounting including; Verification, Sorting and sending Invoices via e-mail. Multiple
Ø
office machine functions.
Water and WW Billing Clerk, Sept. 1996 – June 2005
Hiram Village Hall,
Hiram, OH 44234 330-***-****
Ø Independently responsible for all billing/collection water and sewer service accounts.
Ø Entrusted with high standards of confidentiality.
Ø Customer service and data entry skills. Filing/Reports/Reconciliations.
Ø Mathematical capabilities
Ø Ordered office supplies for multiple departments.
Ø Served as Secretary for the Board of Public Affairs . Meeting minutes/Clerk
Other Jobs/Multiple Part-time Positions
Merchandiser, Spar Marketing, Local, OH 2003-2005
Bookkeeper/Office Manager, Artwrite Graphic Design Studio, Hiram, OH 1995-1997
Sub-Secretary, Summers, Hiram Christian Church, Hiram, OH 1996-1997
Sub-Secretary, Crestwood Local School District, Mantua, OH 1991-1996
Education and Training
Capability to lean Software easily.
Crestwood Local High School, College Prep, Mantua, OH
PageMaker Software Certification, Strongsville, OH
FundBalance Utility Billing, Ann Arbor, MI
Computer Capabilities
Skilled in Microsoft Word/Works, Access, Excel, Outlook, Publisher, PowerPoint, Goldmine,
PageMaker, Peachtree, FundBalance, 10 Key Pad, Internet Research/ Sourcing
Recently tested with typing ability of 50 wpm and excellent Excel capabilities.
I have ability to learn new software quickly.
Contact this candidate