Customer Service Manager

Michael Murray

Professional Summary

Dedicated customer service representative with motivation to maintain customer

satisfaction and contribute to company success.

Skill Highlights

Strong organizational skills Courteous demeanor

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Work Experience

Material handler

July 2007 to Current

AAP Saint Mary's Corp .– Saint Mary's, Ohio

Move wheels via forklift in a very fast paced work environment. Multi-task skills due to

multiple needs at once. Able to handle high stress and work long 12 hour shifts.

Produce Manager

June 2005 to July 2007

Pick N Save – Van Wert, Ohio

Greeted customers entering the department to ascertain what each customer wanted or

needed. Maintained a clean and fresh produce department. Assisted customers with food

selection, inquiries and order customization requests. Conducted monthly inventory, and

schedule of employee's. Worked as a team member performing cashier duties, product

assistance and cleaning while providing excellent customer service.

Assistant produce manager

June 2000 to May 2005

A.J's Fine Foods– Chandler, Arizona

Greeted customers entering the department to ascertain what each customer wanted or

needed. Maintained a clean and fresh produce department. Assisted customers with food

selection, inquiries and order customization requests. Conducted monthly inventory, and

schedule of employee's. Worked as a team member performing cashier duties, product

assistance and cleaning while providing excellent customer service.

Education and Training

Kimberly High 1995

Kimberly, Idaho, USA

Keywords

Customer service, customer retention, sales, MS Excel, MS Word, cash handling, data

entry.

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