MAI NGUYEN

**** **** ******* *****, **********, CA 95828

Mobile: 916-***-****

? Email: abkbh7@r.postjobfree.com

Objective

Goal-oriented, energetic self-starter seeks a challenging position

with a company that will utilize my independent and outstanding

people skills.

Profile

. Hard worker and dependable employee; Outstanding team player who

takes initiative and maintains positive outlook.

. Pleasant and easing going personality.

. Able to adapt to changes.

. Consider efficiency, planning and accountability very important.

. Responsible individual; able to handle time-sensitive and

confidential information.

Skills

Clerical/Office

. Train new employees

. Knowledge of Medical Terminology

. Maintain, sort, file, and pull records in TDO . Type 40

wpm and 10-Key

. Maintain Patient's confidentiality .

Knowledge of Cerner, MS4, Phamis, and

. Effective communication with patients

Create-A-File

. Process records request from the queue, fax, . Knowledge of

Microsoft Word, Internet

phone, patients, physicians, and Staffs

Explorer, Excel, and Outlook

. Answer multi-line phones and relay messages . Bilingual:

English/Vietnamese

Accomplishments

& Education . Received 4 Mercy Touch for Excellence, Dignity, and Collaboration.

. CPR certified.

Sheldon High School High School Diploma

August 2002-June 2004

Employment Senior Office Assistant, Mercy General Hospital, Sacramento, CA

May 2006-present

. Assemble and Analyze inpatient and outpatient records.

. Incomplete Chart Control: Pull and clear delinquent charts for

Physicians, remove Physicians from suspension upon completion.

. Transcription: Edit/correct dictations with errors and fax

dictated

reports to Physicians, Staffs, Doctor Office, and Cardiologists.

. Chart Maintenance: Correct patient's records with duplicate

numbers

and account move documentation.

. Surgery Schedule: Look up, pull, and order charts from Deliverex

for patients having surgery the following day.

. Audit: Look up, pull, and order charts upon Physicians' and

Staffs'

request for following day.

. Coding Clerk: Locate/pull high dollar charts for coders, file

path reports,

picking up discharges from the floors and checking it off in

discharge log.

. Chart bins: Sign out charts to its designated location and file

them in TDO.

Receptionist/Front desk: Answer multi-line phone and relay

messages, process

records requests via fax and through the queue from the units,

patients, staffs, physicians,

and other facilities.

References

Name: Cheryl Boatwright

Title: Supervisor (Evening shift)

Length of relationship: 3 years

Phone number: 916-***-****

Name: Carol Haskell

Title: Supervisor (Day shift)

Length of relationship: 3 years

Phone number: 916-***-****

Contact this candidate