Cicely S. Campbell

*** **** *****

Saint Mary's, GA 31558

912-***-****/673-8446(home)

912-***-****(cell)

abkbf0@r.postjobfree.com

EXPERIENCE:

Citicards, Jacksonville, FL

November 2009-Present

HiRisk Collector

This position is responsible for outbound calls, collecting on delinquent

accounts, building and managing relationships with clients and identifying

ways clients can repay debts; also responsible for setting up payment

arrangements and adhering to Citi's policies; negotiates with as many

customers as possible to resolve delinquency problems

Baptist Medical Center Nassau, Fernandina Beach, FL

June 2006 to June 2007

Health Information Management Analyst

This position is responsible for filling requests for medical records by

fax, walk-in or phone requests from patients, nurses and doctors. This

position manages the front office which requires organization and

flexibility and provides excellent telephone communication. This position

is also responsible for processing birth certificates and social security

numbers for new moms and their babies. Scanning patient's medical

information into their electronic medical records is also another

responsibility.

Royal Staffing/Memorial Health University Medical Center, Savannah, GA

November 2003 to December 2004

Financial Counselor

This position reports to the Manager of Patient Financial Services. This

position is charged with working with self-pay patients to determine

eligibility for Memorial Health's Indigent policy. The position will

interview patients and family members as required, to collect information

to appropriately complete applications.

QuadraMed/St. Vincent's Medical Center, Jacksonville, FL

April 2000 to October 2003

Medical Records Associate

This position assists healthcare professionals in the completion of medical

records according to JCAHO rules and regulations. This position pulls and

creates charts for physicians and reinstates privileges in IDX following

completion of delinquent charts; researches charts and the location is

identified via computer, then pulled or requested from offsite storage, and

signed out to the nursing units.

EDUCATION:

Diploma, Camden County High School, St. Mary's, GA

Attended Georgia Military College, Kings Bay, GA

Attending College of Coastal Georgia, Brunswick, GA

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