Billy Criswell II

806-***-****

abkbdz@r.postjobfree.com

Objective

To be a key player in the success of a growing company.

Qualifications

- Dedicated manager with a strong work ethic and the ability to build

lasting client relationships.

- Adept at communicating effectively with customers, vendors and

staff.

- Able to motivate employees to perform to their maximum potential.

- Experienced in sales, operations management, budget, staffing and

cost control.

Experience

General Manager/Wine Consultant

Riversmiths Restaurant (2009-Present)

- Recruited, hired, supervised, scheduled and motivated a staff of up

to 95 employees.

- Wrote and implemented a training system, recipe system and all

around operations system that did not previously exist.

- Taught managers to control cost and increase awareness of service and

product quality.

- Organized and oversaw every wine and spirit event.

Market Wine Director

Pinkies Wine and Spirits (2007-2009)

- Coordinated all aspects of the wine department in the Lubbock area.

- Developed training methods for management and staff that increased

sales at all locations.

- Coordinated events such as dinners and samplings that increased

company awareness.

- Managed and trained staff on customer service and product knowledge.

Store Manager

Orlando’s Italian Restaurant (2002-2007)

- Recruited, hired, supervised, scheduled and motivated a staff of up

to 120 employees.

- Trained service staff to enhance customer service and increase

profits through suggestive selling.

- Improved productivity and morale by initiating systems for

accountability and by instituting effective training programs.

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