**** **** **** *****, ** *****
208-***-**** abkbau@r.postjobfree.com
Tiffany Williams
objective
To move forward on my path towards a career
Work of experience
**/** **/** ***** Communications Boise, Idaho
Customer Service Representative
Answer inbound call on multi line system/VOIP system
Answer billing, product, and technical questions
Commission based sales of internet, landline, cell phone, and satellite
cable products
Use Outlook, Microsoft, Excel
Utilize customer service skills to resolve customer issues and do account
reviews based on available products
10/08 07/09 Teleperformance Boise, Idaho
Customer Service Representative
Answer inbound calls on multi line phone system
Answer billing, product, and technical questions
Use Outlook, Microsoft, and Excel
Utilize customer service skills to correct any concerns that customers of
AT&T may have
02/07 06/08 T Mobile Meridian, Idaho
Customer Service Representative
Answer inbound calls on multi line phone system
Customer service
Utilize computer programs to answer questions about accounts, as well
as notate customer accounts
Awarded for being in top 10% of center 12/07
Use Excel, Outlook, and Microsoft word
05/06 12/06 Welcome Home Boise, Idaho
Assistant Manager
Opened/closed store
Customer service
Cashier
Inventory
Sales
Merchandise displays
Clean
Answer phone
09/04 07/05 Giraffe Laugh Preschool Boise, Idaho
Preschool Teacher
Teach children between the ages of three and five the fundamental skills
and knowledge needed to enter kindergarten
Communicate with parents on a daily basis about their child’s
development
Prepare educational activities
Prepare meals for children
Clean
06/01 06/03 Hawkin’s Pac Out Boise, Idaho
Night Supervisor
Customer service
Grill cook
Food preparation
Cashier
Inventory
Supervise co workers
Barista experience
education
2000 2003 Boise High School Boise, Idaho
Diploma
General studies
Present College of Western Idaho Boise, Idaho
Psychology/Criminal Justice
No degree received
Extracurricular activities
Club lacrosse, volleyball, French club
REFERENCES
Ashlee Lorentz 208-***-**** Boise, Idaho
Bailee McDaid 208-***-**** Boise, Idaho
Jena Norton 208-***-**** Boise, Idaho