Nicole Speigelhalter

*** ******* **

Hemet, Ca **543

phone: 951-***-**** cell: 951-***-****

email: abkb9d@r.postjobfree.com

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OBJECTIVE

To obtain a position that will fully utilize my experience and allow for both

professional and personal growth.

SKILLS

Great organizational skills

Fast learner

Great time management

Professional phone skills

EXPERIENCE

Appleone Employment Services (Voit Management), Temecula, CA

Escrow/Collections Assistant Notary Public Aug. 2009-Currently

Process Escrow packets for the real estate clients

Process Collection letters for all delinquent accounts

Send and receive emails daily

Fax information to clients and escrow companies daily

Assist the property manager with specific details for property board meetings.

Process all payment arrangements for past due homeowners

Process incoming and outgoing mail daily

Receive incoming calls and process all telephone escrow demands

Process check payments for homeowners

Change homeownership in our system when change is required

Notarize documents as needed

Money and More, Hemet, CA

Lead Loan Processor/ H.R. Administrative Assistant/Retail Store Manager, May,

2008 to Aug. 2009

Process payday advance loans through the internet through three different systems

Assist with customer calls and status questions

Verify all of the customers banking information, work, and contact information

before processing a loan

Run customers credit reports to ensure that they qualify

Set up debits for customers account that are receiving a loan or paying one back

Process all NSF debits on customers account and re-debit accounts when needed

Send and receive faxes daily

Send and receive emails daily

Assist with general human resources duties for the hiring managers

Assist in the termination of employment process when needed

Process refunds for customers

Assist with receptionist duties

Train and oversee all new and current employees

Manage cash count in the retail store

Process payday loans in the store as well

Assist customers with general retail questions

Assisted in the collections on delinquent accounts

Assisted with auditing of the stores when needed

Soboba Casino, San Jacinto, Ca

Guest Call Coordinator, September, 2006 to January, 2007

Answered all incoming calls and directed them to the appropriate departments

Distributed applications to prospective employees

Printed all applications off of the internet and entered them into Microsoft

excel

Sent and received faxes

Filed all confidential employee information in alphabetical and numerical order

Data entry on Microsoft word, excel, access and outlook

Made copies for all employees and managers while keeping a log of all copies made

in each day

Sorted through casino mail, picked up and dropped off mail to the local post

office

Distributed mail to the appropriate departments

Reserved and set up the conference room for all meetings and employee

orientations

Assisted in the set up of employee functions and job fairs

Hilton Reservations Worldwide (call center), Hemet, CA

Reservations Sales Specialist, November, 2004 to April, 2005

Made reservations for the Hilton hotel chain

Received sales training to be utilized and applied while making phone

reservations

Answered all incoming calls in a timely manner, while entering customers

information into the computer accurately

Faxed credit card verification forms to customers and verified all of the

information

Pechanga Resort and Casino, Temecula, CA

Reservations Agent, April, 2004 to November, 2004

Answered all incoming calls in a timely manner

Made phone reservations while entering customers information into the data system

quickly and accurately

Filed customer credit card verification forms in numerical order

EDUCATION

Riverside County Occupational Program, Moreno Valley, CA

Medical Administrative Assistant, June 2005

Ashford University San Diego, CA

Bachelor's Program -Business Administration Currently

Helen Jackson High School, Hemet, CA

High School Diploma, June 2001

References Available Upon Request

Contact this candidate