Manager Quality Assurance
Resume:
DENNIS WILSON
P.O. Box ***
Northeast, Pennsylvania 16428
abkb8w@r.postjobfree.com
Summary of Experience
Human Resource manager with over 10 years experience in union and
non-union environments. Background in employee and labor relations,
recruiting and staffing, training, compensation, employee benefits,
safety, workers compensation, and process improvement.
2000 to Bay Valley Foods, (a division of Treehouse Foods), North East,
4/2010 Pennsylvania
A $75 million manufacturer of private label salad dressings,
marinades, and sauces.
Human Resource Manager: Responsible for hiring, orientation,
skills assessment, training, employee relations, benefits and
compensation programs.
Served on Business Development Team to develop growth strategy
and utilize excess capacity. Result: Doubled sales in 3
years.
Collaborated with Quality Assurance to design Food Defense and
security program for plant. Result: Ensured product and
employee safety.
Introduced biometric time keeping system for tracking work
hours. Result: Reduced administrative cost, lowered wait at
time clocks, and minimized errors in payroll.
Established and maintained master skill and training matrix
for plant staff.
Result: Enabled supervisors to verify employee compliance
with Good Manufacturing Practices, Allergen Awareness and
Hazardous Analysis Critical Control Points (HACCP), and
qualified for Safe Quality Foods certification.
Initiated monthly communication meetings with all employees.
Result: Increased employee awareness of business performance
and results, improved communication, and recognition of
employees.
Created plant Safety Committee to coordinate safety efforts.
Result: Reduced lost time accidents, achieved 1,000,000 safe
labor hours, and received Governor's Safety Runner-Up Award
for mid-sized facility.
Developed presentations for new employee benefit program
following acquisition, and managed enrollments. Result:
Improved employee understanding and appreciation of new
corporate benefit program.
Chartered teams to identify lean improvements, increase
efficiency, and decrease waste. Result: Reduced waste 30%
and decreased training time.
Performed compensation and benefit reviews to maintain
internal equity and external market competitiveness for local
facility. Results: Recommended yearly revisions and
maintained market competitive salaries and benefits.
Designed and initiated on-boarding process for new hires.
Result: Shortened training time and productivity loss during
learning curve.
Trained management for Safety and Security of building and
managed computer access for reliability of system. Result:
Complied with security regulations.
Revised and documented payroll and payment authorization
procedures with reports for plant record keeping. Result:
Simplified audits and met Sarbanes Oxley standards.
Developed cross training plan. Result: Assisted operation
supervisors in developing skills of new and experienced
employees.
Designed dress code and uniform program and sourced vendor
bids.
Result: Enabled plant to become Safe Quality Food (SQF)
compliant.
1982 to Welch's, North East, Pennsylvania
1999 A $300 million manufacturer of grape juice products.
1996 Processing Specialist: Responsible for re-engineering process
to department in union environment, administered grievances, and
1999 led safety program. Led staff of 75.
Collaborated with Teamsters Union to developed high
performance work groups in processing department. Result:
Established first formal work teams in plant.
Established change management procedures. Result:
Established ownership and quality of process and saved
$100,000 and $200,000 in first 2 years respectively.
Assisted in developing 360 degree appraisal process with
corporate team.
Result: Instituted corporate appraisal in annual evaluation
process.
1982 Packaging/Processing Supervisor: Responsible for overseeing
to and maintaining quality standards in the processing of juices,
1995 concentrates and jellies.
Established and instructed Confined Space training. Result:
Enabled operations to be compliant with OSHA standards.
Utilized Statistical Process Controls (SPC) to train
processing operators to maintain specifications. Result:
Expedited blending process and increased output by 10%.
Handled department grievances to third step in largest
department in plant.
Result: Recorded fewest grievances of any department.
Planned and scheduled 3,000,000 gallons of concentrate to meet
production demand. Result: Achieved and met goals for
department.
Organized seasonal operations for receiving grape harvest to
store juice for the year. Result: Processed and stored up to
17,000,000 gallons of raw grape juice.
Coordinated process for job evaluations and re-designed job
descriptions.
Result: Saved $300,000 annually.
Planned a $1,500,000 yearly operating budget. Result:
Maintained department budget and met profit targets.
Education: MBA Degree, Gannon University, Erie, Pennsylvania
BS Degree, Business Administration, Clarion University,
Clarion, Pennsylvania
Profession Member, Society of Human Resource Management
al Past Director and Treasurer, HRMA of NWPA
Affiliatio Curriculum Advisor, Erie Institute of Technology
ns: Member, Occupational Advisory Committee, Erie County Technical
School Culinary Arts
Certificatio APICS Certification, 2 modules completed.
ns:
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