Manager Customer Service

John Sovey, CPP

**** ******* *****

Waterford, MI 48329

Home 248-***-**** ( Cell 248-***-****

abkb84@r.postjobfree.com

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Profile

Experienced Security Manager with 20 + years of proven leadership and

direction for multi-state corporations. Accomplished professional in

business management, corporate business strategic planning, investigations,

physical security project management and large multi-state fleet operations

and safety programs. Seeking position where problem solving and people

skills can positively impact an organization's culture and operating

performance.

Areas of Expertise

Personnel Management ( Risk Management ( Customer Service ( Policy

Development

( Criminal and civil investigations ( Technical/Physical Security (

Start-Up Organization ( Compliance and Regulatory ( People

Motivation

Professional Experience

Oakland County Sheriff's Department Pontiac, MI May 2009 -

Present

Sheriff Deputy/Court Deputy I /PT - currently assigned to Drug and Alcohol

Testing Program.

Lowe's Inc. Bloomfield, MI August 2009

- Present

Customer Service Associate / PT - Shipping/Receiving Department

Nation Wide Services, Incorporated Southfield, MI 1998

to 2008

Corporation was sold to U.S. Security Associates. Entire corporate office

dissolved October 2008.

Regional Manager/Corporate Fleet Manager 2002 to 2008

. Managed business units providing security services. Responsibilities

included business unit operations, P&L and direct management of

District Managers, Staff Personnel and achievement of company business

goals.

. Directed investigative services provided to clients involving workers

compensation fraud, covert surveillance and internal and external

theft.

. Managed and developed company-wide fraud prevention programs.

. Managed the specification, procurement, maintenance and insurance of a

130 plus vehicle fleet with multi-state service.

. Managed and directed corporate wide fuel services, instituted

effective fuel consumption reduction and fraud prevention programs.

Special Projects/Fleet Manager 1998 to 2002

. Managed investigative and consulting services providing customers with

investigation and consulting on consumer fraud, workers compensation

investigation, internal and external fraud and theft, covert

surveillance and work place violence.

John Sovey, CPP

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. Developed and implemented a corporate wide uniform inventory cost

savings tracking system.

. Researched, developed and implemented corporate wide computer based

personnel call in scheduling system.

. Researched and developed corporate wide vehicle safety and driving

programs with emphasis on parking structure and parking lot low speed

patrol driving.

NBD Bancorp Detroit, MI 1986 to 1998

Corporate Security Manager/ Technical/Physical Security Compliance Officer

. Managed complex investigations involving financial crimes, including

internal and external fraud as governed or regulated by federal and

state criminal and financial laws.

. Designed and implemented security program based on industry standards

to ensure compliance with corporate policy and government regulations.

. Managed risk liability and compliance for physical security projects

and cost effective protection of corporate assets.

. Designed and implemented a state of the art central communication

center capable of monitoring the status of protected facilities

throughout the country.

The Detroit News Detroit, MI 1981 to 1986

Security Manager

Responsible for Safety, Security and Fire Protection of office buildings,

production facilities, employees and customers.

City of Orem Orem, UT 1979 to 1981

Police Officer

City of Miami Beach Miami Beach FL 1974 to 1979

Police Officer

Education - Training

Ferris State University - Bachelor of Science - Criminal Justice /

Law Enforcement

Laboratory for Scientific Interrogation (L.S.I.) - Interview &

Interrogation training

John E. Reid and Associates - Interview & Interrogation training

Texas A&M/Criminal Justice Academy - Electronic Eavesdropping and

Countermeasures

University of Wisconsin - Design and Application of Industrial

Security Systems

University of Louisville/National Crime Prevention Institute - Crime

Prevention Through

Environmental Design

Affiliations

Certified Protection Professional - American Society for Industrial

Security

American Society for Industrial Security - Twenty-five year member

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