Customer Service Medical

Deven Dewer

**** * ****** ******, ********* PA, *8103 P-610-***-****

[abkb7p@r.postjobfree.com]

Objectives

My objective is to contribute my knowledge and skill both gained through my education and life experiences.

While maturing and maintaining a professional attitude, I hope to become a great asset to your company.

Experience

Date of Employment : 6/13/2008

Lehigh County Humane Society

Allentown, PA

Kennel Tech

Perform daily husbandry for all animals.

Administered medication to sick animals.

Introduced animals to guest and possible new owners

Experience

Date of Employment : 1/10/2008

Air Products( Aaron’s Resources Agency)

Allentown, PA

Data Entry Clerk

Transferred patient medical files into electronic files, for various medical institutions.

Performed final scans of documents to insure that they were error free before submitting them to clients.

Kept a log of documents that were submitted to each medical institution.

Experience

Date of Employment : 4/4/2007

145th Street Animal Hospital

Manhattan, NY

Receptionist/ Assistant

Provided excellent customer service to all clients and callers. Prepared patient medical charts. Maintained

the front desk and waiting room appearance.

Scheduled appointments for new and existing clients. Collected payments for services and products.

Performed clerical duties not limited to filling, faxing, sending time sensitive e-mails and inventory.

Processed insurance policies for clients.

Assembled various medications for patients. Assisted the doctor /technicians with handling and transporting

animals, including procedures. Set up payment arrangements as needed. Performed daily and weekly

computer maintenance using Data Vet Programming.

Experience

Date of Employment : 8/21/2006

Harlem YMCA

Manhattan, NY

1

Deven Dewer

2507 S Church Street, Allentown PA, 18103 P-610-***-****

[abkb7p@r.postjobfree.com]

Receptionist

Provided excellent customer service. Performed clerical duties, including filling,sending and receiving

faxes. Collected payments for programs and memberships. Setup files for new members.

Provided technical support and training to new employee’s, maintained and organized company records.

Communicated and offered resolutions to problems within the facility.

Updated member information using AS400 Database. Informed visitors and callers of prices and program

descriptions.

Professional Education

Dates of Attendance : 8/25/2008 To End Date

Lehigh Carbon Community College Schnecksville, PA

General Studies A.A.S

Human Service Certificate

N/A

Academic Education

Dates of Attendance : 8/25/2003 To 7/10/2004

LaGuardia Community College L.I.C, NY

Completed 33 credits toward an A.A.S

N/A

N/A

References

References are available on requests

2

Deven Dewer

2507 S Church Street, Allentown PA,18103. P-610-***-****

[abkb7p@r.postjobfree.com]

Contact this candidate