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Customer Service Sales

Location:
Rockford, IL, 61101
Posted:
October 03, 2010

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Resume:

Nicholas Bradley

*** ****** ***

Rockford IL, ***01

815-***-****

815-***-****

abkb5o@r.postjobfree.com

Objective: To secure a challenging position that allows me to contribute my

office support and customer service related skills.

Experience:

Chicago Gem Lab June, 2000 -

January 2003

Chicago, IL

Administrative Assistant

. Answering phones/taking messages

. Appointment setting

. Greeting Customers

. Filing

. Light bookkeeping

. Bank deposits

. Tracking invoices

. Billing

. Courier for picking up fine gems

. Clerical work/preparing appraisals for delivery

. Preparing Loose Diamond reports

Melmedica Children's Healthcare January, 2003 -

February, 2006

Country Club Hills, IL

File Clerk

. Answering phones/taking messages

. Setting appointments for Nurse interviews

. Receiving and Stocking office supplies

. Taking orders and shipping paper supplies needed in patient homes

. Tracking Nurse's Notes

. Tracking Doctor's Orders

. Scheduling Case Management meetings and sending out notifications

. Filing

. Chart organization

. Maintaining patient confidentiality

Quancor Marketing Solutions February, 2006 - September,

2009

Rockford, IL

Team Leader June 06-August 08/Account Manager for Inside Sales August 08-

September 09

. Managing a team of 15-25 telemarketers

. Monitoring for quality

. Helping reps to improve production

. Preparing monthly sales and attendance reports

. Preparing daily notes on production and performance

. Selling advertising campaigns to small and medium sized business

owners

. Designing advertising campaigns for final preparation by an Art

Department

. Creating contracts for advertising campaigns

. Weekly and monthly sales reports

. Managing client account

. Maintaining client relationships

Amphenol Antel September, 2009 -

March, 2010

Rockford, IL

Production Worker

. Assembling antennas for wireless communications

. Tuning antennas

. Preparing antennas for shipping

Education:

Bartlett High School

Graduated 2003

Bartlett, IL

Rasmussen College August, 2008 -

May, 2009

Rockford, IL

Business Administration GPA 3.8

Grand Canyon University May, 2009

- Present

Phoenix, AZ

Criminal Justice studies

References furnished upon request



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