Customer Service Representative

Jessica Gilmore

*** ****** ******, **********, ** 38614

Tel: 662-***-****

email: **********@*******.***

Education

Coahoma Community College, Clarkdale MS, 2009 - present

Jackson State University, Jackson, MS, 2006 - 2007

Clarksdale High School, Clarksdale, MS, 2002 - 2006

Summary

Proven record of outstanding customer service and communication skills.

Accustomed to working in fast-paced environments while maintaining

attention to detail, courteous behaviors and compliance to processes and

procedures. Computer and internet savvy. Excellent interpersonal skills,

ability to work well with others. Seeking a career as a patient service or

customer service representative where my previous experience and

educational endeavors can be developed.

Experience

Homemaker/Oxford Health Care, Batesville, Ms

2009

. Cleaning duties as needed

. Preparing Meals for patients

Food Server/Cashier, Pizza Hut, Clarksdale, MS

2007

* Attentively anticipated and responded to guest needs throughout meal.

* Processed and delivered guest orders quickly and efficiently.

* Assisted with cleaning duties as needed.

Customer Service Representative/Cashier, Dr. Vac Vacuum Center, Memphis, TN

2004 - 2006

* Provided pricing on new products and capital equipment.

* Utilized computer to verify product availability and process all customer

orders.

* Maintained damage records and back-order logs.

* Established good working relationship with customers by responding to all

inquiries and complaints concerning work-orders, invoices & shipments in

a courteous & efficient manner.

* Quickly resolved returned goods according to procedures and processed

credits as needed.

Volunteer Experience

. Mid-South Hospice

. Mid-Delta Home Care & Hospice

Computer Skills

. Proficient with Microsoft Word, Excel, and PowerPoint, and Internet

Contact this candidate