Manager Quality
Resume:
Education: Central Michigan University Mt. Pleasant, MI
Bachelor of Science May 1998
Experience: GETRAG Transmission Corporation
Suppler Quality Engineer
. Responsible for developing and monitoring Global
Supply Base for Transmissions components.
. Conducted APQP meetings at supplier locations.
. Reviewed and approved all supplier PPAP documentation.
. Conduct quality audits at supplier locations.
. Reviewed and closed all supplier corrective actions
with verification for effectiveness.
. Lead problem solving teams to resolve issues at
supplier locations.
. Tracked all supplier engineering changes for timely
implementation and customer approval.
. Conducted capacity verification/run at rates with
suppliers.
. Monitored supplier inventory levels to ensure zero
stock shortages.
. Lead technical reviews with potential new suppliers.
. Conducted onsite tool audits to ensure all tooling is
properly verified.
. Conducted supplier cost reductions strategies.
. Continually monitor supplier PPM to ensure all goals
are met.
. Conducted Design Reviews at supplier locations.
. Conducted Monthly PFMEA reviews with supply base.
. Created supplier improvement plans to ensure all goals
and targets are met.
. Cascaded Lessons Learned through out supplier
organization.
Acument Global Technologies (Tier 1 Automotive Fasteners)
Sterling Heights, MI
Corporate Manager of Quality Assurance 05/2005 to 12/2008
* Responsible for quality system implementation and
improvements at nine different locations.
* Completed and utilized Six Sigma Green Belt
certification.
* Conducted and implemented DMAIC, Lean, and DFSS Six
Sigma Projects at multiple locations.
* Obtained RAB TS 16949 Internal Auditor certification,
conducted and lead audits at multiple locations.
* TS 16949 Management Representative for one location.
* Obtained Certification in TS 16949 Core Tools (PPAP,
PFMEA, MSA, Control Plan).
* Obtained Certification in Problem Solving/Corrective
Action process.
* Implemented corrective actions at multiple locations
in and out of Michigan region.
* Obtained Certification in Chrysler and General Motors
Layered Audit Program.
* Account Manager for all General Motors and Ford
quality concerns for entire company.
* Onsite liaison for resolving quality issues at
customer locations.
* Reviewed and submitted PPAP documentation at customer
locations.
* Responsible for supervision and training of seven
Quality Department team members.
* Implemented a Supplier Development Program to reduce
Supplier Concerns by 90%.
* Monthly review with Executive Level staff reporting
out on KPI metrics.
* Global manager for customer websites and customer
supplier scorecard information.
Mantex (Tier 2 Automotive Interior Injection
Molding) Imlay City MI
Quality Manager 12/2002 to 5/2005
* Re-designed plant floor using lean manufacturing
techniques, resulting in increased production and
labor efficiency.
* Established a paperless plant program that eliminated
all paper from the production floor.
* Created and maintained a "5S" program.
* Implemented Poke-Yoke fixtures on all new programs.
* Followed and adhered to established department
budgetary guidelines.
* Worked in coalition with local community college to
receive grants and set up training programs company
wide.
* Established a program to reach zero PPM for both
external and internal product.
* Launched new programs creating all APQP documentation
and maintaining during program life.
* Supported customer while working through and resolving
quality issues.
* Assisted at customer facility with solving all
problems that arose during new program launches.
* Responsible for approving/submitting all customer and
supplier PPAP documentation.
* Analyzed SPC data and presented trends and improvement
plans to cross functional teams.
* Lead AAR meetings at Ford, Chrysler, General Motors,
and Nissan.
* QS 9000 Management Representative responsible for
leading the transition to TS 16949.
* Created Audit Schedule and conducted all QS 9000
internal audits.
* Created all work instructions and trained employees
accordingly.
K & K Stamping (Tier 3 Automotive Stamping)
Fraser, MI
Quality Engineer 12/2000 to 12/2002
* Developed APQP paperwork for new products and
maintained files through life of program.
* Initiated corrective action reports using the 8D
format.
* Created and submit all customer PPAP documentation to.
* Developed and lead Kaizen teams that resulted in
company wide improvements.
* Primary customer contact for all quality issues.
* Provided support to resolve quality issues at customer
locations.
* Developed Supplier improvement program to eliminate
supplier quality issues.
* Reviewed and approved/rejected all supplier PPAP
documentation.
* Reviewed and approved/rejected all supplier corrective
actions.
* Conducted supplier evaluation audits at supplier
locations.
Delphi Automotive Systems (Tier 1 Automotive
Injection Molding) Flint, MI
Operations Supervisor 1/1999 to 12/2000
* Demonstrated effective leadership and encouraged team
concepts while supervising 40 UAW employees.
* Structured and maintained daily meetings with UAW
employees and union representatives.
* Conferred with union representatives to resolve
employee grievances.
* Established and maintained a KANBAN production system
in a JIT environment.
* Organized and implemented Kaizen teams, resulting in
increased production with a decrease in labor.
* Implemented a "5S" program keyed on UAW employee
involvement.
* Organized corrective action teams to resolve customer
complaints.
* Conducted daily shop floor audits resulting in
departmental improvements.
Certifications: Certified Six Sigma Green Belt
Certified TS 16949 Internal Auditor
Certified in Statistical Process Control
Certified in Process Mapping
Certified In Problem Solving
Certified in 8D/ Corrective Action Process
Certified in First Line Supervision
Certified Trainer in a Manufacturing Environment
Certified in Chrysler and General Motors Layered Audits
Program
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