Keith D. Hill

**** ********** **

Little Rock, Ar 72205

501-***-****

abkb1r@r.postjobfree.com

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EDUCATION

Bachelor of Science in Telecommunications Management

DeVry University, Southern California

Graduation: February 2003

GPA 3.40

SOFTWARE SKILLS/RELEVANT COURSEWORK

Filemaker Pro Red Hat Linux 7.2 PC Configuration

Windows XP Novell Netware 6.0 Project Management

Windows ME/Win 2000 Microsoft Office LAN Technology

WORK EXPERIENCE

Southwestern Bell Telephone Co. (AT&T), Little Rock, AR October 2008-

August 2010

Premise Technician

Educated customers on service features and functionality of new U-verse

integrated digital TV, high speed Internet and voice services. Installed

and rearranged inside wires. Verified all services were working correctly.

Worked in small confined spaces and aloft(up to 28ft).Worked with hand

tools.Worked outdoors in all kinds of weather.

Vector Resources, Inc., Torrance, CA

March 2004- April 2008

Purchasing Agent

Purchased general & special materials for use in implementation of

networks. Maintained inventory control. Responsible for documentation of

material distribution. Acquired proposals; consult with suppliers & review

price quotes. Interacted with all levels of management.

Smart City Networks, Anaheim, CA Oct 2002- March 2004

Customer Service Representative/Voice & Data technician

Entered & maintained status of customer orders. Installed & terminated

Ethernet and Telephone lines. Troubleshoot customer hardware & software

problems.

DeVry University, Long Beach, CA July 2001-

October 2002

Faculty Assistant

Worked in Academics Department. Answered questions concerning grades and

program curriculum. Moved to IT department in July 2002. Performed

workstation maintenance. Installed cable & patch lines for the network.

Assisted in implementing network computers. Monitored all computer labs.

Assisted professors & students with network problems.

Sears Roebuck and Co., Torrance, CA Oct 1999- January

2000

Sales Associate

Worked in Sporting goods Department. Assisted customers with purchasing

decisions and operated cash register.

References available upon request

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