Customer Service Manager

*** * ******** ** #*-** Branson, MO 65616563-***-****(******@*******.***

Joshua Duncan

What I Bring to the Table

I am an extremely hard worker who has an extensive background managing

people. I have been in leadership positions wherever I have been, and

I know what it takes to be successful.

Experience

June 2010-Present Wells Fargo Davenport, IA

Sales and Service Associate

Process transactions

Sell bank related products

Provide excellent customer service and train new employees

June 2008-Present The Gardens Restaurant Branson, MO

Dining Room Supervisor

Perform a variety of tasks such as host, server, bartender, cashier,

etc

Solve any customer complaints and answer any questions from employees

Create schedules for employees; train new employees

Aug 2005- Aug University of Iowa Men's Iowa City, IA

2008 Basketball

Manager

Oversee all video/taping functions

Help in the day-to-day activities of practice

Run and coordinate Iowa Basketball Summer Camps and Hawkeye Challenge

Jan 2003-April Leath Furniture Springfield,

2007 IL/Davenport, IA

Assistant Sales Trainer (Intern)

Assist store manager in day-to-day operations of running the store

Train new salespeople; ensure store is properly staffed at all times

Speak with customers/sales

Education

2005-2009 University of Iowa Iowa City, IA

Bachelor's Degree in Sports Studies/Communications Studies

References

References are available on request.

Contact this candidate