Customer Service Data Entry

Location:

Posted:

October 04, 2010

NANA KOFI PETER OFFEH

4091

Professional Experience

Chase Home Finance, Columbus, OH

Operations Analyst 2006 –

Present

Research and locate payments that have been misapplied to customer’s accounts or loans

and other customer’s accounts and reapply it back to the correct accounts or loans. I also

perform other assigned duties as well.

Chase, Columbus, OH

Statements Processing and Reconciliation Rep 2005 -

2006

Working on processed statements, checks, sorting and merging them according to their

appropriate cycles, filling, mailing checks with statements and data entry.

Acloche (Chase), Columbus, OH

Customer Service Representative 2005 – 2005

Taking incoming calls from customers about their accounts, inquires, payments issues,

answering their questions and concerns in order to meet and exceed their expectations,

cross-selling and knowledge in collections, skip tracing, and contacting customers about

their delinquent accounts.

Proteam Resource, Columbus, OH

Clerk/Customer Service 2003 –

2004

I did data entry, book keeping and accounting, filing, photo coping, faxing and performing

other clerical duties as well.

Computer Skills

Windows 2000; Microsoft word, Database Management, Excel, Power Point, Internet

Access

Education

University of Ghana

Associates in Business Studies (Diploma), Accounting

Collin County College, McKinney, Texas

Office systems Technology

Prempeh College, Kumasi, Ghana

Business