Customer Service Administrative Assistant
Resume:
Kathleen Annette Judson
**** ******’s Chase Dr. #514
Virginia Beach, Va. 23452
Home: 757-***-****
Cell: 262-***-****
Email: ********@*****.***
HIGHLIGHTS OF QUALIFICATIONS
Government Secret Security Clearance
•
Dynamic management, organizational and administrative skills
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Proficient in Microsoft Word, Excel, Outlook and Power Point
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EXPERIENCE
04/2010-Present Jewelry Consultant Virginia Beach,
VA
Show and explain products in a professional manner
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Track all repair cases
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Process special orders
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Provide excellent customer service
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05/2008-Present Administrative Assistant U.S. Navy Reserve Little Creek,
VA
Prepare dental records and charts for dentists
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Keep hand written account of treatment provided
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Provide customer service
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Individual Augmentee Representative
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Knowledgeable in digital radiology
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11/2003-01/2010 Dental Assistant/Administrative Assistant Great Lakes,
IL
Administrative Assistant to 10 dentists and 7 assistants
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Managed appointments for over 30 patients per day
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Ordered supplies for department
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Trained and supervised personnel in proper reception desk
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duties
Liaison Representative for 6 schools, accounting for 1114
•
students
Scheduled appointments for 24 dentists/hygienists
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Recognized by The Secretary of Defense for a 12 month study
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that increased resource allocation
07/2002-11/2003 Dental Assistant/Receptionist Great Lakes,
IL
Answer phones and schedule appointments
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Created monthly graph reports
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Budgeted and tracked dental cases that were outsourced
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07/1997-05/2002 Advanced Dental Assistant Norfolk,
VA
Trained Red Cross Volunteers in Dental Assisting
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Scheduled appointments using computer data base
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Managed and verified dental treatment records
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EDUCATION
U.S. Navy Dental Assistant Basic School-12 weeks
Navy Instructor Basic Course-2 weeks
Human Resources Management Course-2 weeks
Navy Leadership Course-1 week
Computer Training Courses-4 weeks
Tactical Combat Casualty Care-1 week
Basic Life Support Health Care Provider -2 days
Kathleen Annette Judson
3141 Hunter’s Chase Dr. #514
Virginia Beach, VA 23452
REFERENCE SHEET
PROFESSIONAL REFERENCES
HMCS Allen Matthews, Dental Directorate
Naval Hospital, Great Lakes
Great Lakes, IL 60088
847-***-**** ext 3624
CAPT (Dr) Stephen Parker, Dentist
Naval Hospital, Great Lakes
Great Lakes, IL 60088
PERSONAL REFERENCES
John Berg, Pastor
Trinity Lutheran Church
Sheboygan, WI
Alex Legler Jr.
Badger Press Inc.
Kenosha, WI
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