Karen M. O'Brien
*** *. ****** ******, **********, OH 43566 . 419-***-**** .
abkayn@r.postjobfree.com
Summary
Result-oriented individual with extensive background in developing and
maintaining client loyalty. Expert in teaming with management and sales
executives to successfully complete all stages of the sale process.
Significant accomplishments in areas of accounting, insurance and finance.
I am looking for a position in which I can utilize the extensive skills I
have developed as an Administrative Assistant.
Recent Experience
Ed Schmidt Truck Store LLC - Maumee, Ohio - 1999 - present
Administrative Assistant
Toledo area full service franchised truck dealer for Volvo, GMC,
Chevrolet, Mitsubishi, UD and Hino Trucks.
Selected Contributions:
. Succeeded in a variety of roles with increased responsibility:
o Sales and Finance Administrator:
. Manage retail and lease contract funding for an all sold
vehicles
. Collaborated with management and sales executives to
promote client base
. Experience in a variety of areas including insurance and
finance requirements
. Warranty processor for new and used purchased vehicles
. Prepare travel arraignments for company personnel
o Client Services:
. Develop strong customer contacts and acquire new clients
through quotes and proposals
. Exceptional multi-line call center knowledge for all
company departments
. Process confidential credit information for prospective
clients
. CRM Financial Management Software knowledge
o Bookkeeping:
. Entered and managed general journal entries and month end
reports for Sales Manager and Chief Operating Officer
. Arranged accounts payable and accounts receivable schedules
for executive management.
. Maintain and update vehicle inventory on a daily basis
. Preparing and sending invoices for clients
. Maintain confidential personnel and client data
. Daily bank deposits
o Title Specialist:
. Titling of all vehicles sold to and from the dealership
Education
Associate in Applied Business - Accounting
Skill Set
. Notary for 12 years
. Thorough understanding of business process with a specialty in
Accounting
. Excellent time management skills developed from years of being a
working mother of four children and going to school
. Strong computer skills:
o Well versed in all extensions of Microsoft Office:
. Microsoft Word, Excel, PowerPoint, Publisher and Outlook
o CRM Financial Management Software knowledge
o Proficient in QuickBooks 2008