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Customer Service Manager

Location:
Waukesha, WI, 53189
Posted:
August 28, 2010

Contact this candidate

Resume:

Brad Buday ****

Bayberry Dr Waukesha, WI *****

414-***-****

abkawx@r.postjobfree.com

Objective To obtain a position that focuses on detail and personal services using the knowledge and

experience I've obtained over the years working in customer service and sales.

Education 1986 West Allis Hale West Allis, WI

1999-2001 Milwaukee Business Training Institute Milwaukee, WI

Business Administration/Management

Class Representative

3.2/4.0 GPA

1987 - 1988 Milwaukee Area Technical College Oak Creek, WI

Food Preparation

Associate Certificate

WHE-RSO Affiliate

Professional Prime Financial Credit Union

Experience 2009- 2010

Financial Adjuster

Assistant to VP of Collections

Account manager

Financial Adjuster on Foreclosed property

Credit Card Portfolio Approval

Redemption on all vehicle repossessions

Loan workouts-payment plans for foreclosure properties

Milwaukee, WI

Assistant Loan Officer-Assistant Telemarketing Manager

Program qualification assistance to customers

Internal and external customer service

Managed call center

2005 - 2008 OSI Collections Brookfield, WI

Support Specialist/Client Services and

Collections, 3rd Party

Account Representative

Accounting/Client support

Accomplished Skip-tracer

Collections industry knowledge

Compliance support

FDCPA Certified

General office duties

Internal and external customer service

Maintained, and improved efficiency and morale

Multiple system utilization

Security level of management

Troubleshooter

Work with clients or Client Liaisons

2000 - 2005 Van Ru Credit Corporation Brookfield, WI

Collections, 3rd Party

Accomplished Skip-tracer

Call center experienced

Client oriented

FDCPA Certified

Focus on Expedited Receivables

General office duties

Independent

Internal and external customer service

New accounts initiator

Troubleshooter

1999 - 2007 Colders West Allis, WI

Sales/Customer Service

Data entry

Sales representative

Efficient

General office duties

Internal and external customer service

Product assurance control

Accomplishments Computer literate

Microsoft Excel and Word proficient

Data base systems efficient...AS400, COBOL, RPG, Visual Basics, OLE, and GUI

Developer of structured procedural programs and applications with sequential and random

access files congruent with an access database

A dependable, cooperative, responsible, and confident, family man, with leadership qualities

and a sense of urgency, whom remains teachable, honest, and business-minded.

References

Jeff Roubik, friend, Work-Kohl's, Home Phone: 262-***-****

Mary Purner, relative, Work-Retired from Walgreen's, Home Phone: 414-***-****

Jennifer Barton, relative, Work-US Cellular, Home Phone: 414-***-****

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Contact this candidate