Shanna Anderson
Martinez, Ga. 30907
Phone: Home: 706-***-****
Cell: 706-***-****
Email: abkauv@r.postjobfree.com
Objective
Proficient in assignments, energetic, hardworking and willing to learn. Clear written and oral communications.
Education
Devry University
10 2009 present
*Health Information Technology
Completed Medical Terminology
Anatomy
Health Information Management
Office Management
Penn Foster College
02 2008 present
* Medical Billing and Coding
Complete Medical Terminology
Anatomy 1 and 2
Insurance reimbursement
Claim filing
ICD 9 and CPT Codes
Washington Wilkes Comprehensive High School
* Dual Seal High School Diploma
Positions Held
Electrolux
06 2010 present
250 Bobby Jones Expressway
Augusta, Ga. 30907
*DDPS/Back office Agent
Process warranties
Process replacement
Issue ESA contracts
Issue IC orders
Track shipped orders
Notes customer accounts
Teleperformance
2807 Wylds Rd. Extension
Augusta, Ga. 30909
* Wellcare Intake Coordinator
Assist with special projects and reports as they are assigned
Consistently meet all goals, initiatives and objectives
Track and follow up on all inquires utilizing online systems and procedures according to established guidelines
Process various inpatient and outpatient authorization request
Working knowledge of CPT and ICD 9 codes
Process pharmacy and DME authorization request
Working knowledge of Wellcare website, health plan benefits and billing guidelines
Fred’s
936 N Bypass E
Washington, Ga. 30673
* Operation Manager
Opened and closed store
Supervised followed employees
Made daily deposits
Balanced out petty cash
Payroll
Scheduling
Truck invoices
Inventory
Accounting
Fields of Interest
Health care and Computers
Professional Organizations
FBLA Vice President
Volunteer Experience
Volunteered with the Unity Group in Washington, Ga.
Computer Skills
Graduated with a dual seal diploma for completing all the computer classes that were offered at
Washington-Wilkes Comprehensive High School
Proficient in Microsoft Word, Excel, Access, PowerPoint, Visual Basic, Windows XP, Windows
2000, Windows Vista, Quicken Books and Windows 7