Customer Service Sales

W Y N D I T U R N E R

**** ****** **. *.*., Huntsville, AL 35810

Home: 256-***-**** Cell: 256-***-****

******@*****.***

Objective

A challenging position where I may share my knowledge and experience in

marketing, merchandising, customer service and sales, as well as have the

opportunity to grow within a progressive organization.

Education

Alabama A&M University Normal, AL

B.S. in Marketing; May 2011

Dean's List

Spring 2008

Fall 2008

Fall 2009

Organizations

Phi Beta Lambda Business Fraternity Incorporated XI XI Chapter

Employment History

11/09-5/27/10

Mosaic

Merchandising Specialist/ Game On

Responsible for setting product to planograms; performing resets; ensuring

POP placement; setting up electronic components such as video game systems,

monitors and DVD players; servicing interactives such as

troubleshooting/repairing and cleaning; collecting and reporting detailed

inventory data; moving product from stockroom to sales floor; work closely

with retail associates and managers informing them of new product launches,

promotions and procedures; work independently, build relationships and

maintain strong partnerships with store personnel to assist with achieving

the goals within this program.

02/09-12/09

Alabama A&M University

Student Lab Assistant

Assist students with computer related issues, answer incoming calls, help

students set up email

accounts and obtain student numbers. Pick up mail, timesheets and other

correspondence as directed. Maintain, clean and keep the lab

organized. Reserve rooms for meetings and other functions in the

Learning Resources Center

10/06-02/09

Sunglass Hut International

Sales/Customer Service

Assist customers with appropriate eyewear and accessories, meet the daily

sales goal for quota; assist with promoting and marketing new products,

create customer awareness, demonstrate and explain the need for UV and

Polarized lenses, develop a strong knowledge of eyewear frames, including

shape and size. Possess the overall ability to fit customers with the

perfect look.

7/06-10/06

Securitas Security Inc.

Security Guard/Front Desk

Responded to all incoming calls and routed to appropriate destination;

greeted all visitors and staff, monitored incoming and outgoing traffic in

the building, monitored the incoming gate entrance, verified individuals

without proper identification, assisted with applications for individuals

seeking employment, performed camera checks over the entire property,

checked contents of items carried out of the building and deactivated

terminated employees badges.

01/04-09/04

Med Services

Administrative Assistant

Data entry, multi-line phone, combined account requests, assisted TRS

support staff with collection efforts, reviewed and prepared documents to

be turned over for suit to the house attorney, pulled collection statements

for patient verification and employment verification; other administrative

assistant duties as needed.

08/03-12/03

Sprint PCS

Sales Representative/Customer Service Representative

Assisted customers with service plans to best fit their needs, demonstrated

cell phones and features, activated and upgraded customer

accounts, helped prepare for weekend sales events.

Technology Skills

Microsoft Office, Microsoft Word, Excel, PowerPoint, and Access

References: Available Upon Requests

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