Administrative Assistant Customer Service

Mary Jo Homer Email: **********@*****.***

** ****** ****** ****: 518-***-****

Plattsburgh, NY 12901 Home: 518-***-****

OBJECTIVE: Permanent Position as Administrative Assistant leading to long

term

employment with potential for advancement.

EXPERIENCE AND SKILLS:

. Supervise Customer Service Staff of up to 12 individuals

. Analyze and organize work flow and procedures

. Scheduling and staffing for all photo-shoots

. Train new employees including evaluations, disciplinary action and

handling of personnel records

. Streamlined internal procedures by restructuring workflow and job

functions resulting in a reduction of expenses within the department

. Handled escalated calls

. Data entry of client information and orders

. Maintained calendar and made travel arrangements

. Payment posting

. Payroll preparation

. Negotiated vendor contracts

. Inventory control

. Wrote photography proposals for local organizations

. Proficient use of Word, Outlook, PowerPoint and other custom software

programs with typing speed of 65+ w/p/m

. Experience with most all general office equipment to include

computers, email, fax machine, copier, mailing equipment and printers

EMPLOYMENT;

Office Manager TSS Photography 8/07 - Present

Department Manager Smart Credit Management 4/02 -

10/06

Department Supervisor Kimberly Credit Counseling 9/96 - 4/02

Supervisor Financial & Business Services 8/86 - 9/96

EDUCATION:

AAS Business Administration in progress at Georgia Perimeter,

Dunwoody, GA

Franklin Academy Sr. High School, Malone, NY

September 28, 2010

To Whom It May Concern:

I am writing regarding the position of Administrative Assistant. I have

attached my resume for your consideration.

As I have strong qualifications which represent me as an eligible candidate

for this position, I also have experience which I can use for growth within

the company. I have a strong work ethic and am looking for employment

where I can be part of a team for a long time to come. .

After reviewing my resume you will see that I currently reside in New York

State. It has been my intent to return to the Atlanta area. My current

employment obligation would require me to remain here until the 1st of

December. I do understand if the position must be filled prior to that

time however if you are allowing additional time to fill the vacancy, I can

assure you I would be an asset to your team and worth the wait.

Thank you again for your consideration of my resume.

Sincerely,

Mary Jo Homer

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