Customer Service Years Experience

Alivia Miller

**** ** ***** ****** * hone: 716-***-****

Palm Bay, FL 32905 L abkatz@r.postjobfree.com

Summa ry:

High-energy, enthusiastic and dependable individual with over 5 years experience in customer service and

office management who excels in challenging and competitive environments. Met and exceeded quotas and

accomplished delegated objectives. Successful record of accomplishment on high responsibility positions.

Fast learner; quickly incorporate and implement new procedures. Proven solid work ethic in delivering high-

quality service to customers.

Q ualifications:

•

• •

Excellent communication skills Reliable

• •

Flexible Type 54 wpm

• •

Attention to Detail Proficient in Microsoft Office

• Hard-working

Employment H istory:

F light Attendant

8/2007-2/2009 M esa Airlines Phoenix, AZ

Performed all necessary f light attendant duties. Responsibilities included assisting customers

w ith special needs or requests, meal and drink service, assisting pilots and other f light crew, and

performing all relevant safety procedures.

C ustomer Service Associate

2/2007-8/2007, 6/2002-03/2005 JcPenney Williamsville, NY

Buil t Customer Relationships

Organized and maintained a clean and organized sales f loor

Face to face Customer Service

Cash Handling

Financial Reporting

A dministrative Assistant

06/2006-11/2006 Hausrath’s Landscaping Williamsville, NY

Data Ent ry

Assisted CEO with duties and responsibilities as needed

Cleaned and Maintained appearance of office

Managed the phones

Organized files

Attended to office errands

Managed Payroll and bank statements

Education and T rainings:

Completion Date Issuing I nstitution Qualification

Course of Study 07/2005 New York Institute of

Vocational School Massage Therapy Massage

Certificate

06/2004 Williamsville South H.S H igh School Diploma General

H igh School

Cur riculum

References:

Gayle Pritchard Teacher 954-***-**** < 1 year

Levi Flowers Flight Attendant 810-***-**** 3 years

Amanda Mu rphy Counselor 716-***-**** 6 years

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