Manager Customer Service

Trever Ray Hargitt

Mobile Phone: 336-***-****

E-mail: abkatq@r.postjobfree.com

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WORK EXPERIENCE

Director of Environmental Services

**/**** - **/**** ********** of Madison

Manage day to day operation of a nursing home setting for all housekeeping

and laundry services. Direct supervision of 20 employees and full budgetary

control over three separate cost centers. HR responsibility for departments

includes hiring, training, counseling, disciplining, and terminating.

Sales Manager

12 2003 - 5 2008 Toyota West

Automotive sales. Front desk sales manager for both new and used vehicles.

Pencil deals and TO customers. Train new hires in the "Road to the Sale" as

well as on product knowledge. F&I coverage for both primary and secondary

financing deals. Customer relations. Inventory Control. Website maintenance

and updating. Control inventory of over 8 million in automotive inventory.

Complete dealer trades to secure vehicles from other dealers. Maintain

training for 15 salesman and 5 managers. Nascar Race team coordinator for

multiple sales for race team corporate accounts.

Director of Environmental Services

7 2002 - 9 2003 Aramark/ServiceMaster

Manage staff of 65 personnel with an operational budget of 1.3 million.

Oversee daily operations of 249 bed split campus acute care facility.

Maintain operational budget and capital expenditures. Maintain Hazmat for

facility. Maintain JCAHO/local/state/federal compliance.

Assistant Director

10 2001 - 6 2003 Hospital Housekeeping Inc.

Coordinate the cleaning of a 360 bed hospital with a staff of up to 68

people. Aid in the budgeting for supplies, capital expenditures, and

payroll with a $1.9 million annual budget. Act as liaison between hospital

staff/administration and parent company. Conduct rounds of facility to

ensure company productivity levels are being met.

Interview/hire/train/discipline/termination of employees. Comply with

state, local, OSHA, and JCOHA regulations. Maintain employee's

employment/medical/training files.

Operations Manager

10 2000 - 8 2001 Medi-dyn Inc.

Coordinate hospital environmental services staff of over 80 personnel.

Maintain training requirements for all staff to meet hospital and OSHA

requirements. Maintain inventory and ordering of supplies and equipment.

Conduct rounds of 1000000+ square foot hospital to ensure staff compliance

with departmental goals.

AW2 (NAC)/ squadron safety petty officer

9 1993 - 8 2000 U.S. Navy (vp-46)

Aviation warfare specialist- tracked analyzed and prosecuted submarines and

surface contacts utilizing acoustic information. Squadron safety petty

officer- tracked eye/hearing test, gas free engineer certification, CPR

qualifications, all ground and air mishaps, qualified

chemical/biological/radiological instructor, prepared and implemented

safety stand downs for 300+ personnel. Training petty officer-tracked all

required qualifications for over 150 squadron aircrew. Safety inspector for

a 10 plane squadron of P-3C aircraft. Operations petty officer-scheduled

activities for over 144 aircrew and 10 aircraft. Training petty officer-

coordinated training for 80 person workshops.[pic]

EDUCATION

Associates of Arts: Criminal Justice (3.9 GPA)

Unarmed Security License (NC)

P-3 replacement squadron

Qualified as a naval aircrewman, qualified as an acoustic operator in the P-

3C update 3 aircraft

Survival resistance and escape school

Qualified in land survival and resistance in a prisoner situation

Naval Aircrew Candidate School

Qualified as naval aircrew candidate, emphasis in team work, and working in

a crew related environment

High School or equivalent,

Willamina High School

General studies with emphasis in science

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SKILLS

Computer Operator Exper

t

operations/schedules Exper

petty officer t

JCAHO/OSHA Current Exper

t

Customer Service Exper

t

Public Relations Exper

t

Schedules and planning Exper

t

Manager Exper

t

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PROFESSIONAL MEMBERSHIPS / AFFILIATIONS

Cherokee Nation

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