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Customer Service Life Insurance

Location:
West Columbia, SC, 29172
Posted:
October 04, 2010

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Resume:

D ebbie Hallman

*** ******* ****, **** ********, SC 29172

803-***-****

abkatf@r.postjobfree.com (email)

Objective

To demonstrate my sincere concern for customer needs while providing excellent, quality

service

Summary

• Excellent customer service skills

• Team player

• Abili ty to multi-task

• Detail oriented and organized

• Basic computer skills

• Over 11 years experience as a teller

Experience

Teller, Bank of America, Park Place Banking Center, Cayce, South Carolina (2003-2009)

Transferred from BOA Dutch Square Banking Center, Columbia, South Carolina (1998-

2003)

• Got to know customers by name and face, improving customers’ overall banking

experience

• Honored at a regional market team meeting for outstanding service in premier

banking

• Trained and tested new tellers as the Teller Coach at Dutch Square Banking Center

• Trained to perform many tasks through a variety of programs using the Windows XP

operating system

Teller, First Savings Bank (now BB&T), Fort Jackson Blvd. K roger Store, Columbia, South

Carolina (1988-1989)

• Processed customer t ransactions for checking, savings, and loan payments, while

p roviding courteous and quality service to bank customers

• Assisted customers in opening new checking and savings, and certificate of deposit

accounts

• Trusted to balance ATM and maintain cash drawer

Tax Preparer/Clerk, Commissioner of Revenue Office, Danville, Virginia (1985-1987)

• Aided Danville residents with preparation of state tax returns

• Worked with other employees to issue City of Danville vehicle decals and business

l icenses

• Provided polite customer service both in person and over the phone

Secretary, Southwestern General Life Insurance Company, Danville, Virginia (1976-1977)

• Assisted walk-in customers with life insurance claims, addressing general concerns

w ith courtesy and understanding

• Performed a variety of tasks, including: typing letters, filing, and distributing office

mail

• Kept detailed records of insurance claims, handling confidential information

p rofessionally

Teller, First National Bank, Danville, Virginia (1973-1976)

• Mul ti-tasked in a fast-paced environment, serving customers in both the lobby and

d rive-through

• Selected as a representative for bank at opening of first ATM in Danville, taking

applications for Visa Bankamericards to use in the machine

Education

M idlands Technical College, West Columbia, South Carolina (Summer 2010)

English Composition

Danville Community College, Danville, Virginia (Fall, 1971)

Accounting

Averett College, Danville, Virginia (Fall, 1970)

Secretarial Science

George Washington High School, Danville, Virginia (Class of 1970)

R eferences

• Ann Schirmer, 319 Morningwood Drive, Lexington, South Carolina 29067, (803) 358-

9080

• Heather Nagy Saltus, 138 Cardinal Pines Drive, Lexington, South Carolina 29073

803-***-****

• I rma Coombs, 2041 Old Eastover Road, Eastover, South Carolina 29044 (803) 920-

7305

• Anna Seck, 6 Canterbury Court, Columbia, South Carolina 29210 240-***-****



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