Customer Service Medical

Teri Davis

Ellenwood Georgia *****

404-***-**** (Cell)

**********@*****.***

OBJECTIVE

To obtain a Administrative or Customer Service Position in the medical

field

EDUCATION AND TRAINING

Medical Office Expert Javelin Tech Training Center

05/2010

.ICD-9/CPT Terminology

. Medical Terminology

.Insurance Claims Processing

.Anatomy & Physiology

.Medical Records, Ethics, & HIPAA

.Medisoft Computerized Billing

.Medical Collections

.Medicare Part A & B

COMPUTER SKILLS

.Microsoft Windows 95/98/XP, Access, Word, Excel, PowerPoint, Publisher,

Internet Explorer, Quick Books

.Data entry 10,000 keystrokes

PROFESSIONAL EXPERIENCE

Staffmark? McDonough, Georgia

2008-2009

Picker/Packer

Responsibilities included assembling customer packets as needed

Picked products for customer orders as indicated on ship order

Professional Products ? Fayetteville, Georgia 2007-

2008

Picker/Packer

Responsibilities included routine picking, receiving, shipping, and packing

in accordance with established work processes. Operated machinery as

necessary. Lifted materials and boxes in and out of department.

Randstad ? Newnan, Georgia

2006-2007

CSR

Handled calls and promptly forwarded them to appropriate party. Printing,

maintenance, and other services. Sorted and reviewed incoming and outgoing

mail.Provided excellent customer service.

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