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Customer Service Quality Control

Location:
Hanna City, IL, 61536
Posted:
October 01, 2010

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Resume:

Jason Redmond

*** *. *** **. ** Box **

Hanna City, IL 61536

309-***-****

********@*****.***

OBJECTIVE: To find a full-time position that I find challenging and

rewarding, through both short- and long term goal.

QUALIFICATIONS: I have experience in customer service, management,

training, hiring, firing, human resources, office and clerical duties,

inventory, quality control, financial reports, as well as MS Office, Word,

Excel, and Lotus 1-2-3. I am an expert at multitasking, a goal-oriented

self-starter, and a excellent team player.

EMPLOYMENT:

2007-Present

Laborer's Local 231- Construction Laborer

Duties include manual laboring in construction environment. Road work,

Pipelaying, Concrete, Dirt and Grade work.

25.63 p/h

2004-2007

Certified Heat Treating- Lab Technician, Quality Control, Production Clerk

Duties include hardness & case depth checks and final audits. Managing the

shipping & receiving department. Production documentation, and expediting.

Invoicing and collections as well as all the daily clerical, human

resources, and customer service aspects.

$13.75 p/h

2001 - 2003

Hollywood Entertainment- Store Manager

Duties included customer service, and staff management (morale, hiring,

firing, schedules and all training). Inventory, displays, and supply

orders. Financial tracking, and promotional sales.

$24k/y

2000 - 2001

Par-a-dice Casino- Dealer

Duties included deal blackjack and poker, and customer service. Changing

money, and counting tips.

$7.10 p/h

1996 - 2000

L. R. Nelson- Production Planner

Duties included ordering, tracking,and expediting parts for assembly.

Spreadsheets and data entry.

$25k/y

1994 - 1996

Strom Engineering (at Caterpillar)- Spiral Winder, MTS team.

Duties included operating Caterpillar spiral winder. Building tracks for

tractors, quality control, and stocking.

$18.07 p/h

1993 - 1994

Lawson's Hardware- Warehouse/ Stock boy

Duties included receiving, unloading, and stocking. Pricing, customer

service and cashier.

5.75 p/h

EDUCATION:

IVC High school, Chillicothe

College Prep.- graduated 1993

DeVry Technical Institute, Addison, IL

Electronics- one semester 1994



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