*** ******* *** . ****** *****, FL *****
Phone 386-***-**** . E-maiL *********@***.***
Lee Zitrick
Objective
Dynamic Opportunity in the Banking
Industry
Functional Summary
.
Demonstrative leadership skills as team trainer and
supervisor
Well organized planner with defined objectives and
progressive goals
Strong Self Starter and Problem Solver
Regulatory audit team participant
Selected accomplishments
Directed internal sales initiative training
applying Cohen Brown techniques. This has resulted
in the branch achieving consistent production
levels
Authored departmental policies and procedures
Maintenance all accounts for Mid Atlantic and Metro
New York to ensure they are in compliance with
1099 Regulatory
Participate on internal regulatory audit team which
is responsible for ensuring compliance of the
branch
Served as a mentor to new CSR's to ensure their
understanding of organizational sales techniques
Awards and professional recognition
Recognized in the top one hundred sales referral in
2004 for the countries 18th largest bank
Recognized as top sales referral in 2005 quarter 03
with $450,000 on closed sales
PROFESSIONAL EXPERIENCES
Wachovia Bank, Ormond Beach, Fl
Teller
May 2010 - Present
Working as a Teller for the drive thru and the front area. Promote sales
within the bank. Keep accurate account of money.
Team player and work with other employees to complete the job.
Sovereign Bank, Reading, PA
OAG Specialist III Central Files
August- 2006- February 2010
Maintenance all demand deposit accounts for the Mid Atlantic Metro New York
branches. Set up overdraft
protection for accounts. Set up internal transfers between accounts. Audit
accounts to ensure they are in
compliance with Reg D.
Customer Representative II/Personal Banker/ Head Teller
Dec 2002 - August 2006
Coordinated internal sales promotion initiative resulting in 330 new account
openings. Directed internal sales initiative training applying Cohen Brown
techniques. This has resulted in the branch achieving consistent production
levels. Participate on internal regulatory audit team which is responsible
for ensuring compliance of the branch. Serve a as mentor to new CSR's to
ensure their understanding of organizational sales techniques. Cross trained
as a Personal Banking Representative responsible for the sales of Sovereign
personal and business products. Oversee the internal inventory process.
Coordinated schedules and daily activities for the branch tellers.
Dominos Pizza, West Lawn, PA
Assistant Manager
1991 - Sept 2009
Supervised upwards of twenty employees. Oversee the food and supplies
inventory process to ensure proper
customer satisfaction and sales.
Directed outside sales promotions with local colleges to attract business.
Served as mentor to new employees to ensure their understanding of up selling
products with every order.
Education
Duval Senior High School, Lanham Maryland - 1983
Reading Area Community College - Sept 2007- Apr. 2008
Certified Veterinary Assistant
Activities Volunteer for the Animal Rescue League of Berks
-Volunteer County-Oct 06- Feb 07
*Clean cages, assist with giving shots, walk animals,
basic husbandry duties
Volunteer at the Larkin Animal Hospital- West Lawn PA-
Jan 07 - July 07
* Pre-screen animals
* Assist with blood withdrawals, pilling, shots, x-rays
and feeding
* basic husbandry duties
Volunteer for the Philadelphia Eagles Youth Partnership