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Customer Service Medical

Location:
Cordova, TN, 38018
Posted:
October 04, 2010

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Resume:

Kelly S. Rink

email: abkas0@r.postjobfree.com

**** ******** ****, #***

Cordova, Tennessee 38018

901-***-****

OBJECTIVE

Seek an opportunity with a group practice / clinic, where experience,

education, and acquired talents will be an asset to the continued growth

of a progressive organization.

PROFESSIONAL QUALIFICATIONS

Background includes 8+ years of proven productivity in medical office

task management, office activity coordination, computer operations, and

customer relations. Have acquired the technical knowledge, patient

relations/support and communication skills to provide practice management

and clinical support in a technical capacity. Recognized for effective

communication skills and the ability to complete simultaneous projects.

Have established a track record of consistency, dedication, and team

work/leadership.

Other skills and abilities:

* Accounting, analysis, task organization, and project management.

* Developing and managing customer relations and strengthening rapport.

* Planning for effective use of time and managing multiple/simultaneous

projects.

* Able to plan ahead/anticipate problems, and make suitable

recommendations for achieving organizational objectives.

* Have a solid understanding of the benefits for extending outstanding

customer service.

* Coordinating daily, weekly, and monthly documentation.

* Computer skills: Microsoft Word, Excel, CPT, ICD-9, HCPCS Coding, G-

Care, Centricity, Promed, and IDX.

EXPERIENCE

UT MEDICAL GROUP, Memphis, TN 2/10 - Present

Medical Office Assistant Provide outstanding quality care and

established a track record with physicians for professionalism, effective

completion of assignments, and close monitoring of patients in an effort

to expedite their recovery. Schedule tests, contact patients and

establish trusting relationships.

* Use effective physician and nursing support, procedural, patient

relations, payment posting, records management, and medical assisting

skills.

* Perform job tasks efficiently; help to maintain unity and efficient

management of the filing department.

* Facilitate communication between patients and staff; assist with

patient admission and discharge.

* Have gained the confidence of medical staff to serve as a source for

procedural and problem solving help.

GASTRO ONE, Memphis, TN 12/01 - 12/09

Office Supervisor (5/06-12/09) Provided front office operational control

as well as personnel leadership and direction for this busy medical

office with 8 physicians and 25+ employees. Oversaw all aspects of (1)

front office personnel (hiring, scheduling, staffing, evaluations,

counseling, end-of-the-month reporting and payroll, and (2) office

supplies purchasing (develop, implement and coordinate purchasing

activity; monitor review procurement/supplier costs in relation to budget

goal).

* Calculated and maintained departmental data daily, weekly and monthly

reports.

* Enhanced communication between departments, personnel, suppliers, and

physicians.

* Handle hospital rounding lists and consult requests for

proper billing.

* Oversaw and coordinated total facility upkeep and maintenance

including vendor outsourcing.

* Coordinated, planned, and implemented all aspects of special events,

clinic functions, and meetings.

Medical Office Assistant (12/01-5/06) Served as valuable, highly

efficient, dedicated, and quality-focused support role to assist this

high traffic medical office. Scheduled appointments, contacted patients

and established trusting relationships.

EDUCATION

CONCORDE CAREER COLLEGE, Memphis, TN

Medical Office Certification

Kelly S. Rink

email: abkas0@r.postjobfree.com

8375 Prestine Loop, #205

Cordova, Tennessee 38018

901-***-****

Ladies/Gentlemen:

As an individual who is hard working, dedicated, and determined to make a

substantial contribution in the work place, I would like to apply for a

position with your organization. Please review the enclosed resume, which

will familiarize you with my experience, skills, and abilities.

I seek a challenging position where significant accomplishments and hard

work will be required and rewarded. I possess qualities of motivation,

diligence, and competence, as well as a positive attitude, which would

provide valuable support to your organization.

I believe that I can further demonstrate my qualifications in a personal

interview, and ask you to consider this option. Please contact me at your

earliest convenience. I appreciate your time and consideration.

Sincerely,

Kelly S. Rink



Contact this candidate