Administrative Assistant High School

Donna J. Boyd

**** ****** **** - ******, ** ***21 - 740-***-**** -

**********@**********.***

PROFILE

DEPENDABLE, HIGHLY-ORGANIZED PROFESSIONAL WITH THE PROVEN ABILITY TO

COMPLETE TASKS IN A TIMELY AND EFFICIENT MANNER. DISPLAYS EXCEPTIONAL

ATTENTION TO DETAIL AND STRONG ORGANIZATION SKILLS. VERY ADEPT AT

HANDLING MULTIPLE PROJECTS SIMULTANEOUSLY. RESOLVE EMPLOYEE ISSUES AND

ESCALATE ITEMS WHEN NEEDED. PROFICIENT WITH WORD, EXCEL, OUTLOOK, AND

POWERPOINT.

Professional Experience

CABLE / BROADBAND EXPRESS, INC.

WESTERVILLE, OH

HUMAN RESOURCE ADMINISTRATOR / GENERALIST, JANUARY 2001 - APRIL 2009

. Benefits: Administered health benefits, 401K, FMLA and LOA,

Short/Long-Term Disability.

. Unemployment: Investigated and responded to state agency

inquiries related to unemployment and medical support.

. Terminations: Handled the termination process of employees in

two of three payroll companies.

. Employee Relations: Served as employee relation resource for

associates to provide information on policies, procedures and

benefits.

. Reports: Ran various weekly/monthly reports for benefits,

headcount, and PTO accrual, etc.

. PTO Accrual: Maintained and tracked PTO accrual for corporate

personnel; compiled and updated quarterly PTO dollar payout

amount in Billing system for installation technicians.

. Payroll: Processed payroll transaction through PC/PW and

PayForce Payroll interface to ADP system including new employee

setup, maintenance, voluntary withholdings, garnishments and

terminations.

. Pre-employment: Participated in pre-employment screening

through online background/driving record investigations,

reference checks and employment verifications.

. Employee Orientation: Conducted new employee orientation,

advising new associates of key employee practices and associate

benefits.

Achievements

. SUCCESSFULLY UNDERTOOK MANAGEMENT OF WEEKLY PAYROLL PROCESSING

FOR 700+ EMPLOYEES.

. Benefits open enrollment process.

. Reduced dollar amount in unemployment claims.

. Improved pre-employment screening process.

. Streamlined termination process.

. Independently managed the orientation process.

Banc One Leasing Corporation

COLUMBUS, OHIO

FACILITIES SERVICES COORDINATOR, MAY 1997 - JANUARY 2001

. Acted as single point of coordination for all facility issues.

. Planned, designed and implemented all physical office and

department layouts.

. Administered activities for phones, voicemail, fax/modem

lines, furniture, security, electrical, housekeeping, floor

layout, and maintenance of facility.

Administrative Assistant, September 1995 - April 1997

Motorola, isg - June 1988 - February 1995 - Regional Sales

Secretary

Westerville, Ohio

Borden, inc. - February 1972 - June 1987 - Inventory Planner

and Executive Administrative Positions Columbus,

Ohio

Education Fort Frye High School Beverly,

Ohio

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